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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $62,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
employee training
flexible schedule
Job Description
Sur La Table is a nationally recognized retail company dedicated to providing premium-quality kitchenware, cooking tools, and exceptional culinary experiences. With over 59 store locations and the largest avocational cooking program in the United States, Sur La Table has carved a respected niche in the market by combining high-end products with inspiring culinary education. The company's mission is to bring joy to cooking and sharing meals, creating happiness through excellent products and memorable cooking experiences. Sur La Table's commitment to outstanding service and culinary excellence has made it a preferred destination for food enthusiasts and home cooks alike. Sur La... Show More
Job Requirements
- Must be 21 years of age or older
- culinary degree strongly preferred or equivalent exceptional experience
- 1 to 2 years of culinary instructor experience
- 3 to 4 years of kitchen management experience
- valid Food Manager Certification
- strong leadership and communication skills
- ability to analyze sales metrics and drive business growth
- ability to work flexible schedule including nights, weekends and holidays
- physical ability to stand for extended periods and perform kitchen tasks
- commitment to customer-focused service culture
- proficiency with retail systems and office software
Job Qualifications
- Must be 21 years of age or older
- culinary degree strongly preferred or equivalent exceptional experience
- 1-2 years of experience as a culinary instructor
- 3-4 years of progressively responsible kitchen management experience
- valid Food Manager Certification
- proven track record of achieving sales and motivating sales teams
- strong leadership skills with ability to inspire and retain teams
- excellent communication, problem-solving and decision-making skills
- passion for community engagement and exceptional customer experiences
- proficiency in Microsoft Office Suite and retail systems preferred
Job Duties
- Recruit, mentor and retain a high-performing culinary and retail team
- lead, coach and inspire associates to exceed performance expectations and uphold a positive team culture
- conduct regular performance evaluations and create development plans
- represent Sur La Table’s brand by creating memorable, educational cooking class experiences
- ensure outstanding cooking class execution and hold employees accountable
- increase store engagement and foot traffic through classes and private events
- stay current on products and training to maintain expertise
- lead a customer-focused, Guest Obsessed culture in both kitchen and retail
- manage customer feedback related to the culinary program
- develop and implement strategies to drive sales growth
- analyze key performance metrics daily to optimize store performance
- consistently meet or exceed culinary and retail goals
- manage daily store operations ensuring compliance with food safety, health codes, and sanitation
- maintain inventory accuracy, minimize shrink, control expenses
- handle alcohol in compliance with regulations and policies
- ensure store safety and cleanliness
- maintain accurate employee records
- adhere to wage and hour laws and SLT policies
- communicate and enforce Sur La Table policies and SOPs effectively
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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