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Resident Chef (Sur La Table)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development

Job Description

Sur La Table is a prominent retail company specializing in kitchenware and culinary products, boasting over 59 stores across the United States and recognized for hosting the largest avocational cooking program in the country. Founded with a passion for cooking and sharing good food, Sur La Table offers an unparalleled selection of exclusive and premium-quality kitchen and table goods, alongside culinary expertise and inspiration designed to enhance the customer experience. The company thrives on creating an inviting and educational environment for customers to engage with cooking on a personal level, whether through in-store interactions, cooking classes, or digital content. Sur La Table's commitment to excellence in both products and services has cultivated a loyal customer base and a robust community of cooking enthusiasts.

The Resident Chef role at Sur La Table is a dynamic leadership position that plays a vital role in elevating the culinary experience for customers through engaging cooking classes and exceptional team management. This position requires a unique fusion of culinary expertise, business acumen, and instructional capability, aimed at driving store sales and enriching customer experiences. The Resident Chef is responsible for recruiting, developing, and retaining a high-performing culinary team while ensuring the culinary program aligns with brand standards and business goals. The role also entails overseeing daily store operations related to the culinary department, maintaining compliance with health and safety regulations, and managing inventory and expenses. By fostering a culture of enthusiasm and dedication among employees, the Resident Chef helps create a vibrant and inspiring atmosphere that encourages customer loyalty and drives foot traffic.

The ideal candidate will have significant experience in culinary instruction and kitchen management, coupled with proven leadership skills and a passion for delivering exceptional customer service. The position offers an opportunity to work in a creative and collaborative environment where culinary arts meet retail operations. Responsibilities include leading cooking classes, coaching associates, enhancing the cooking program through strategic initiatives, and actively contributing to sales performance. With a schedule that demands flexibility including evenings, weekends, and holidays, the Resident Chef role is suited for individuals committed to culinary excellence and customer engagement in a fast-paced retail setting. This is a full-time role that embodies Sur La Table's dedication to creating happiness through cooking and sharing good food, making it an inspiring career choice for culinary professionals looking to make a meaningful impact in the retail culinary space.

Job Requirements

  • Ability to communicate verbally and work cooperatively with associates and customers
  • Ability to remain standing for up to 5 hours at a time
  • Ability to move about the store coaching and directing associates and/or class participants while selling to customers
  • The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose
  • Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment
  • Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques
  • Ability to lift and/or move merchandise weighing up to 50 lbs
  • Ability to ascend/descend ladders to retrieve and/or move merchandise
  • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
  • Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays
  • Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 6-8 classes are taught per week
  • Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne

Job Qualifications

  • Culinary degree or equivalent culinary technique driven experience considered in lieu of degree
  • 1-2 years experience as a culinary instructor
  • 3-4 years of progressively responsible kitchen management experience
  • Valid Food Manager Certification
  • Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals
  • Strong leadership skills with the ability to inspire, develop, and retain a high performing team
  • Excellent communication, problem-solving, and decision-making abilities
  • Passion for community engagement and providing exceptional customer experiences
  • Proficiency in Microsoft Office Suite

Job Duties

  • Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail
  • Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture
  • Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth
  • Create a welcoming and inspiring environment that enhances customer loyalty
  • Ensure an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution
  • Work with store leadership to increase foot traffic and store engagement through cooking classes and private events
  • Remain knowledgeable by staying up-to-date on products, utilizing available training, and seeking additional resources as needed

Job Criteria

Experience

Mid Level (3-7 years)


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