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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Professional Development
Job Description
Sur La Table is a renowned retailer in the culinary industry, boasting over 59 stores across the United States and operating the largest avocational cooking program in the nation. Established as a premium kitchen and tabletop goods provider, Sur La Table prides itself on offering a meticulously curated collection of exclusive and high-quality products designed to elevate cooking and dining experiences. The company’s mission extends beyond just selling products — it aims to inspire and educate culinary enthusiasts through expert guidance, engaging cooking classes, and comprehensive customer service. Known for its commitment to craftsmanship, innovation, and community, Sur La Table... Show More
Job Requirements
- Must be 21 years of age or older at the time of employment
- Culinary degree strongly preferred
- 1-2 years of experience as a culinary instructor
- 3-4 years of kitchen management experience
- Valid Food Manager Certification
- Proven sales achievement and team motivation skills
- Strong leadership abilities
- Excellent communication and problem-solving skills
- Passion for community engagement
- Proficiency in Microsoft Office Suite and retail systems
- Ability to stand for long periods
- Ability to lift up to 50 lbs
- Flexible schedule including nights weekends and holidays
- Ability to operate computer and POS systems
- Knowledge of food safety and sanitation standards
Job Qualifications
- Must be 21 years of age or older at the time of employment
- Culinary degree strongly preferred with equivalent experience considered in exceptional cases
- 1-2 years experience as a culinary instructor
- 3-4 years of progressively responsible kitchen management experience
- Valid Food Manager Certification
- Proven track record of achieving sales and motivating high performing sales teams
- Strong leadership skills to inspire develop and retain high performing teams
- Excellent communication problem-solving and decision-making abilities
- Passion for community engagement and exceptional customer experiences
- Proficiency in Microsoft Office Suite and retail systems preferred
Job Duties
- Recruit mentor and retain a high-performing culinary and retail team
- Lead coach and inspire associates to exceed performance expectations and uphold a positive team culture
- Conduct regular performance evaluations provide feedback and create development plans
- Represent Sur La Table’s brand and culture by creating memorable educational cooking class experiences
- Ensure an outstanding cooking class experience by following recipes and game plans
- Work with store leadership to increase foot traffic and store engagement through classes and events
- Maintain expertise by staying current on products and training
- Ensure exceptional customer experience by leading a customer-focused culture
- Oversee and respond to all customer feedback related to culinary programs
- Drive sales growth by developing and implementing culinary and retail business strategies
- Analyze key performance metrics daily and leverage insights to optimize store performance
- Consistently meet or exceed culinary and retail goals measured by KPIs
- Manage daily store operations ensuring compliance with food safety standards health codes and sanitation
- Maintain accurate inventory levels minimize shrink and control expenses
- Handle liquor wine and beer in compliance with regulations and policies
- Ensure store safety cleanliness and maintenance
- Maintain accuracy and integrity of employee records including time attendance and certifications
- Adhere to wage and hour laws and record time worked according to policy
- Model and ensure all policies and SOPs are communicated maintained and followed
- Communicate verbally and work cooperatively with associates and customers
- Remain standing for extended periods and move about the store coaching and directing associates and class participants
- Maintain ability to perceive flavor and odor variations and demonstrate culinary techniques
- Lift and move merchandise up to 50 lbs and ascend/descend ladders
- Operate computer POS system and scanners
- Work flexible schedule including nights weekends and holidays
- Teach 6-8 cooking classes per week
- Work in varied kitchen environments including exposure to open flames hot surfaces and allergens
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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