Residences Porter

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $19.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

retirement savings plan

Opportunities for career development

Supportive and inclusive work environment

Job Description

The Ritz-Carlton is a globally recognized luxury hotel brand known for providing exceptional guest experiences and unparalleled service standards. As part of Marriott International's prestigious portfolio, The Ritz-Carlton operates over 100 award-winning properties worldwide, delivering a blend of culture, talent, and hospitality excellence. The company prides itself on upholding its "Gold Standards," a strong foundation that guides its associates to create memorable and thoughtful experiences for guests. With a commitment to fostering an inclusive, diverse, and supportive workplace, The Ritz-Carlton is dedicated to empowering its employees to be creative, compassionate, and dedicated to service excellence. This commitment has solidified The... Show More

Job Requirements

High school diploma or GED equivalent
No prior related work experience required
No supervisory experience required
Ability to communicate clearly and professionally
Ability to use computers and point of sale systems
Physical ability to stand, sit, or walk for extended periods
Ability to lift and carry objects weighing up to 10 pounds

Job Qualifications

High school diploma or GED equivalent
Strong communication and interpersonal skills
Ability to follow procedures and maintain confidentiality
Proficient in using computers and point of sale systems
Able to stand, sit, or walk for extended periods
Ability to lift and move objects up to 10 pounds
No prior work or supervisory experience required

Job Duties

Supply guests with directions and information regarding property amenities, services, and hours of operation
Contact appropriate departments to resolve guest calls, requests, or problems
Follow up with guests to ensure satisfaction
Receive, record, and relay messages accurately and completely
Notify Loss Prevention/Security of any guest reports of theft
Follow company safety and security policies and procedures
Maintain professional appearance and confidentiality

Job Location

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