Residences Liaison

The Ritz-Carlton is a prestigious global luxury hospitality brand known for its exceptional service and commitment to creating memorable guest experiences. As part of Marriott International, one of the world’s largest and most respected hotel companies, The Ritz-Carlton has over 100 award-winning properties worldwide. With a focus on fostering an inclusive and diverse workplace, The Ritz-Carlton actively promotes equal opportunity employment and seeks to attract top hospitality professionals who are passionate about delivering rare and special luxury service. The company culture is rooted in its legendary Gold Standards, which include its Employee Promise, Credo, and Service Values, serving as a foundation for delivering gracious and thoughtful service consistently. The Ritz-Carlton emphasizes empowering its associates to be creative, thoughtful, and compassionate, which ensures both employee fulfillment and outstanding guest satisfaction.

This full-time administrative role at The Ritz-Carlton located in Key Biscayne, Florida, is designed to support daily operational functions to maintain the high standards of service the brand is renowned for. The position requires managing a variety of clerical and administrative duties such as entering and retrieving information from computer databases, maintaining accurate records, handling incoming and outgoing communications, and preparing various documents using office software. Additionally, the role involves providing exceptional guest service by welcoming and acknowledging guests with genuine appreciation and anticipating their needs following company standards. Furthermore, this position requires adherence to confidentiality policies, maintaining a professional appearance, and supporting team efforts to achieve common goals.

Working at The Ritz-Carlton means you will join a global team dedicated to excellence and continuous improvement in the hospitality industry. By becoming part of this esteemed brand, you will have the opportunity to develop your career through comprehensive training and a supportive work environment that values your contributions. The role demands a balance of technical skills, professionalism, and a warm, accommodating attitude toward guests and colleagues alike. The Administrative Associate will be central to ensuring smooth office operations and enhancing guest satisfaction which ultimately contributes to the brand’s reputation as a leader in luxury hospitality.

This position is non-management and involves both computer and standard office equipment use, along with maintaining organized filing systems for documents and other business records. The Administrative Associate will also handle telecommunications and correspondences with appropriate etiquette and professionalism. Physical demands are minimal but require the ability to move, lift, and carry objects weighing up to 10 pounds. The successful candidate will be expected to follow all company policies and promote the values represented by The Ritz-Carlton's Gold Standards while assisting supervisors with other reasonable duties as needed. This is a career opportunity for individuals who are detail-oriented, service-minded, and ready to contribute to a world-class luxury hospitality environment. Joining The Ritz-Carlton means belonging to a global brand that celebrates diverse talents, encourages personal growth, and delivers career fulfillment in a truly unique luxury setting.