Residences Liaison

Marriott International is a globally recognized leader in the hospitality industry, renowned for delivering exceptional service and luxury experiences across its diverse portfolio of brands. Among these, St. Regis Hotels & Resorts stands out for its commitment to timeless glamour, vanguard spirit, and unparalleled bespoke service exemplified by its signature Butler Service. Headquartered in Chicago, Illinois, Marriott International fosters an inclusive and dynamic work environment that celebrates diverse backgrounds, talents, and experiences. As a company, it prioritizes equal opportunity and is dedicated to non-discrimination across all protected bases, ensuring a supportive and empowering workplace for all associates.

This particular opening is for a full-time Administrative Support position based at the prestigious St. Regis Residences located at 363 E Wacker Dr, Chicago. The role offers a competitive hourly wage of $31.50 and is categorized under non-management administrative positions. The ideal candidate will embrace and embody the brand's dedication to impeccable service standards and operational excellence.

The Administrative Support professional will work closely with the Director of Residences and Residence Managers to provide comprehensive assistance in managing communications, documentation, and operational functions. This vital position serves as the primary point of contact for Residence owners, ensuring their requests and concerns are communicated effectively and resolved promptly. Responsibilities include preparing and maintaining critical documents such as Owners’ Manuals, newsletters, meeting minutes, legal compliance records, and marketing initiatives aimed at enhancing owner engagement and satisfaction.

Attendance and preparation for Board of Directors meetings are also key elements of this role, ensuring all documentation and organizational materials are meticulously arranged. The position requires managing correspondence, tracking Association dues, organizing event calendars, and coordinating move-in/out logistics as well as vendor and contractor interactions. Strong organizational systems both digitally and physically must be maintained in accordance with The Ritz-Carlton's high standards for accuracy and confidentiality.

Beyond administrative duties, the role demands excellent interpersonal skills to foster positive relationships with Residence owners, associates, and guests. The candidate must uphold professional appearance and communication etiquette while promoting a welcoming and courteous environment. The ability to handle sensitive information discreetly is paramount, alongside flexibility to perform other reasonable tasks to support the broader team.

Marriott International provides a supportive workplace culture that values career development, wellness, and work-life balance, complemented by a broad suite of benefits. Employees are encouraged to grow personally and professionally, belonging to a global network dedicated to excellence and hospitality innovation. This role represents an exciting opportunity to contribute to a prestigious brand renowned worldwide for luxury and service.