Residences Houseman

The Ritz-Carlton, located at 4701 N Meridian Ave, Miami Beach, Florida, is part of Marriott International's distinguished portfolio of luxury hospitality brands. Known worldwide for setting the standard in rare and special luxury service, The Ritz-Carlton is dedicated to creating exceptional guest experiences that leave a lasting impression long after a stay has ended. The company values diversity, fosters an inclusive environment, and champions the unique backgrounds, talents, and experiences of its associates. It operates over 100 award-winning properties globally, where the 'Ladies and Gentlemen' who work there uphold The Ritz-Carlton Gold Standards — a comprehensive service framework built on values such as the Employee Promise, Credo, and Service Values.

The role being offered is a full-time, non-management Housekeeping and Laundry team member position focused on supporting the Residences' operations at the Miami Beach location. This role is essential for ensuring a pristine environment that exemplifies The Ritz-Carlton’s commitment to luxury, quality, and guest satisfaction. The position is not remote and requires the delivery of newspapers, packages, laundry, and dry-cleaning to Residence owners, tenants, and guests during the overnight shift. Responsibilities extend to manning the service elevator as needed, transporting luggage and groceries to and from units, conducting safety and maintenance inspections of the building and grounds, and removing trash from designated areas. Additionally, the candidate will help maintain inventory levels for supplies and adhere strictly to cleaning schedules and service routines across numerous common and private areas within the property.

As a member of the Housekeeping and Laundry team, you will play a pivotal role in maintaining the impeccable appearance of lobbies, corridors, stairwells, service and common areas, as well as exterior walkways and landscaping grounds. This includes routine waste management, recycling compliance, posting caution signs when necessary, and liaising with other departments to report urgent maintenance needs. Prompt and courteous response to requests from residents and other departments is expected, reinforcing the hotel's culture of exceptional service.

Physical demands of the job include the ability to lift and move objects up to 55 pounds unassisted, safely operate machinery over varied terrain, and perform tasks requiring bending, twisting, stooping, and working on ladders or confined spaces. Candidates must also be able to maintain professional and clean personal appearance and uphold confidentiality standards regarding proprietary information.

The preferred qualifications for this role include at least one year of related work experience in a similar environment. No supervisory experience or formal licensing is required. Education requirements are flexible, with no minimum high school diploma or GED obligatory, emphasizing hands-on capability and dedication.

Working at The Ritz-Carlton offers not just a job but the opportunity to join a global team committed to excellence and respect. You will be empowered to deliver the Gold Standards thoughtfully every day, ensuring that each guest experience reflects the highest level of professional care and attention. The company’s adherence to non-discrimination and equal opportunity principles further strengthens its appeal as an employer in the luxury hospitality sector. By joining The Ritz-Carlton through Marriott International, you begin a career path where you can belong to an amazing global team, do your best work, and become the best version of yourself.