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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Job Description
The Ritz-Carlton is recognized worldwide as a leader in luxury hospitality, part of the globally renowned Marriott International portfolio. Known for its unwavering commitment to excellence, The Ritz-Carlton offers exceptional service experiences through its distinguished hotels and resorts located across the globe. This esteemed brand has built its reputation on “Gold Standards” that set the foundation for delivering unmatched guest care, comfort, and luxury. Marriott International, as an equal opportunity employer, fosters diversity and inclusion by valuing unique backgrounds and ensuring a respectful and supportive workplace environment. The Ritz-Carlton’s team members are empowered to bring creativity, compassion, and consideration to... Show More
Job Requirements
- High school diploma or GED equivalent
- Ability to communicate clearly and professionally
- Ability to use computers and point of sale systems
- Ability to stand, sit, or walk for an extended period of time or for an entire work shift
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Willingness to follow company and safety and security policies and procedures
- Ability to work well in a team environment
Job Qualifications
- High school diploma or GED equivalent
- No related work experience required
- No supervisory experience required
- Ability to speak with others using clear and professional language
- Strong interpersonal and communication skills
- Ability to follow company policies and procedures
- Ability to stand, sit, or walk for extended periods
Job Duties
- Supply guests and residents with directions and information regarding property amenities, services, and hours of operation
- Contact appropriate individual or department as necessary to resolve guest call, request, or problem
- Follow up with guests to ensure their requests or problems have been met to their satisfaction
- Receive, record, and relay messages accurately, completely, and legibly
- Notify Loss Prevention/Security of any guest reports of theft
- Follow all company and safety and security policies and procedures
- Report accidents, injuries, and unsafe work conditions to manager
Job Criteria
Experience
No experience required
Job Location
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