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Residences Housekeeping Inspector

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Training opportunities
Professional Development
Employee Discounts
Retirement Plan
friendly work environment

Job Description

The Ritz-Carlton Residences Paradise Valley, located at The Palmeraie in Paradise Valley, Arizona, is a prestigious luxury hospitality establishment that is part of the globally renowned Marriott International portfolio. Known for its exceptional standards and commitment to delivering unparalleled guest experiences, The Ritz-Carlton offers an exceptional workplace environment that fosters creativity, compassion, and professional growth. The property is celebrated for its award-winning service and attention to detail, creating a memorable experience for every guest who stays at the residence. The Ritz-Carlton’s culture is deeply rooted in its Gold Standards, which include the Employee Promise, Credo, and Service Values, all of which highlight the company’s dedication to quality, respect, and continuous improvement. Through these standards, the establishment ensures an inclusive atmosphere that respects diverse backgrounds and champions an equitable work environment for all employees.

The role available at The Ritz-Carlton Residences Paradise Valley is a full-time, non-management position in the Housekeeping and Laundry category. This position plays a crucial role in maintaining the high level of cleanliness and comfort that guests expect from a luxury property. Employees in this role are responsible for inspecting and cleaning guest rooms, completing necessary checklists and housekeeping paperwork, and ensuring that all rooms meet the stringent cleanliness standards set forth by the company. The position demands keen attention to detail, as well as the ability to work efficiently and independently while responding promptly to guest and department requests. Additionally, the role involves following proper procedures to gain access to rooms and confirming vacancy, alongside reporting maintenance issues and safety hazards in a timely and professional manner.

Beyond the cleaning duties, this position also includes assisting management in various staff-related activities such as hiring, training, scheduling, evaluating, and coaching employees, thereby supporting a cohesive and motivated team environment. The employee is expected to uphold the company’s policies rigorously, including those relating to safety, security, and confidentiality. Physical requirements include the ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance, sometimes more with assistance, and to navigate work-related machinery over different surfaces. The worker must perform tasks that require standing, sitting, kneeling, walking for extended periods, as well as fine motor skills involving manipulation of objects and computer or POS system data entry.

The Ritz-Carlton Residences offers career opportunities that empower employees to learn and grow within a global leadership brand recognized for luxury hospitality. Joining this role means becoming part of a team known for its excellence in guest care and commitment to organizational efficiency, productivity, and quality. Applicants are encouraged to bring a positive attitude, a commitment to exceptional service, and a readiness to contribute to the property’s ongoing success. Benefits of employment include a supportive culture, training opportunities, and the potential to grow professionally within Marriott International’s expansive network of prestigious brands.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience
  • ability to move, lift, and carry objects up to 55 pounds without assistance
  • ability to push and pull a loaded housekeeping cart
  • ability to perform physical activities including bending, stooping, twisting, and walking for extended periods
  • willingness to follow company policies and procedures
  • ability to enter and interpret work-related information using computers and point of sale systems

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience
  • no supervisory experience required
  • ability to follow company safety and security policies
  • good communication skills
  • ability to perform physical tasks such as lifting and standing for extended periods

Job Duties

  • Enter status of rooms cleaned
  • complete checklists to report cleanliness and condition of each assigned area
  • complete required housekeeping paperwork
  • identify room assignments and type of cleaning required
  • inspect guest rooms after being cleaned by housekeepers
  • respond promptly to requests from guests and other departments
  • assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees

Job Criteria

Experience

Entry Level (1-2 years)


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