Residences Door Attendant

The Ritz-Carlton is a prestigious luxury hotel brand known worldwide for setting the highest standards in the hospitality industry. As part of Marriott International's portfolio, The Ritz-Carlton brings an exceptional level of quality, comfort, and personalized service to its guests across all of its more than 100 award-winning hotels globally. Located at 1 Renaissance Square in White Plains, New York, this Ritz-Carlton property is committed to delivering unparalleled guest experiences while fostering a warm and welcoming environment for associates and visitors alike.

This full-time, non-management position is vital to upholding the remarkable reputation of The Ritz-Carlton brand by ensuring that every guest, owner, supplier, and visitor receives courteous and attentive service in alignment with the brand's renowned "Gold Standards." These standards are the foundation of the hotel’s culture, focusing on employee promise, service values, and a commitment to continuous improvement. The role offers an hourly wage ranging from $29.76 to $30.89, reflecting the importance placed on offering competitive compensation within the luxury hospitality sector.

The role primarily involves greeting and assisting guests and owners at the property’s entrance, ensuring they have a seamless and pleasant arrival and departure experience. Responsibilities include opening doors, helping with vehicle entry and exit, transporting luggage, packages, and purchases, and directing guests to their destinations. This position also supports valet parking personnel and delivery staff to maintain smooth logistics and vehicle management at the hotel. Cleanliness and upkeep of the lobby area, sidewalks, entrances, and luggage carts are key aspects of the role to provide a pristine and inviting environment.

Safety and professionalism are paramount, requiring adherence to company safety policies, timely reporting of maintenance or safety issues, and maintaining a neat, professional appearance. The role demands physical capability such as lifting and moving objects up to or over certain weights, being on one’s feet for prolonged periods, and navigating various surfaces and stairs. It also requires strong communication skills, alertness for potential security concerns, and a collaborative attitude to support team goals and quality assurance expectations.

Joining The Ritz-Carlton means becoming part of a team that values diversity, inclusion, and equal opportunity. Marriott International is dedicated to creating an environment where everyone feels welcomed, respected, and empowered to reach their full potential while contributing to a culture that celebrates unique backgrounds, talents, and experiences. The position offers the chance to build a meaningful career within the luxury hospitality industry while being supported by one of the world’s most respected hotel brands. This role is perfect for someone passionate about delivering exceptional guest service, committed to upholding the highest standards, and eager to grow professionally in a dynamic, supportive environment.