Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $29.76 - $30.89
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
The Ritz-Carlton, a name synonymous with luxury hospitality and impeccable service, is part of the prestigious Marriott International portfolio, which encompasses more than 100 award-winning properties worldwide. Known for creating memorable experiences that resonate long after a guest’s visit, The Ritz-Carlton continues to set the global standard for exceptional care and comfort. Rooted in a rich culture that values diversity, creativity, and compassion, The Ritz-Carlton empowers its associates to deliver on its promise of excellence. At this esteemed establishment, every team member contributes to a culture that drives success and celebrates the unique backgrounds and talents that define its workforce.
Located in White Plains, New York, The Ritz-Carlton offers a full-time position in the Rooms and Guest Services Operations category. This non-management role is designed to deliver the renowned "Gold Standards" of The Ritz-Carlton brand—standards built on the company’s Employee Promise, Credo, and Service Values. The hourly pay range for this position is between $29.76 and $30.89, offering competitive compensation in exchange for outstanding guest service. As a part of the Marriott International family, candidates can expect a supportive workplace that fosters growth, pride in work, and a commitment to inclusivity and opportunity.
The role centers on providing a warm and professional welcome to Residence owners, guests, and visitors alike. Responsibilities include greeting and escorting guests, assisting with vehicle parking, and helping with the transportation of luggage, groceries, or packages. The ability to maintain clear access for vehicles at the property and assist moving and delivery personnel is essential to the position’s responsibilities. Beyond the practical duties, this role emphasizes the importance of communication—whether resolving issues related to vehicle services or providing clear directions. Maintaining a clean and polished environment in the lobby, entrance ways, and all related areas helps reinforce the luxury experience expected at The Ritz-Carlton.
Candidates must embody professionalism through their uniform and personal appearance, uphold confidentiality, and maintain a vigilant awareness of property security. The ability to anticipate and address guest needs with genuine appreciation is vital, along with competency in clear and courteous communication. Physical demands include standing, walking, or sitting for extended periods, moving items up to 50 pounds independently, and collaborating with others for heavier loads. The candidate must be adaptable and ready to perform additional duties as required, always aligned with company policies and safety standards.
Joining The Ritz-Carlton means becoming part of an elite global team dedicated to luxury service and making a meaningful impact on every guest’s experience. Employees will learn and live by the Gold Standards that have cemented The Ritz-Carlton’s esteemed reputation worldwide. Beyond the prestige and responsibilities, the role offers the chance to grow within the worldwide Marriott International family, supported by a strong culture that encourages personal and professional development. At The Ritz-Carlton White Plains, the opportunity to do your best work, find your purpose, belong to a remarkable team, and become the best version of yourself is within reach.
Located in White Plains, New York, The Ritz-Carlton offers a full-time position in the Rooms and Guest Services Operations category. This non-management role is designed to deliver the renowned "Gold Standards" of The Ritz-Carlton brand—standards built on the company’s Employee Promise, Credo, and Service Values. The hourly pay range for this position is between $29.76 and $30.89, offering competitive compensation in exchange for outstanding guest service. As a part of the Marriott International family, candidates can expect a supportive workplace that fosters growth, pride in work, and a commitment to inclusivity and opportunity.
The role centers on providing a warm and professional welcome to Residence owners, guests, and visitors alike. Responsibilities include greeting and escorting guests, assisting with vehicle parking, and helping with the transportation of luggage, groceries, or packages. The ability to maintain clear access for vehicles at the property and assist moving and delivery personnel is essential to the position’s responsibilities. Beyond the practical duties, this role emphasizes the importance of communication—whether resolving issues related to vehicle services or providing clear directions. Maintaining a clean and polished environment in the lobby, entrance ways, and all related areas helps reinforce the luxury experience expected at The Ritz-Carlton.
Candidates must embody professionalism through their uniform and personal appearance, uphold confidentiality, and maintain a vigilant awareness of property security. The ability to anticipate and address guest needs with genuine appreciation is vital, along with competency in clear and courteous communication. Physical demands include standing, walking, or sitting for extended periods, moving items up to 50 pounds independently, and collaborating with others for heavier loads. The candidate must be adaptable and ready to perform additional duties as required, always aligned with company policies and safety standards.
Joining The Ritz-Carlton means becoming part of an elite global team dedicated to luxury service and making a meaningful impact on every guest’s experience. Employees will learn and live by the Gold Standards that have cemented The Ritz-Carlton’s esteemed reputation worldwide. Beyond the prestige and responsibilities, the role offers the chance to grow within the worldwide Marriott International family, supported by a strong culture that encourages personal and professional development. At The Ritz-Carlton White Plains, the opportunity to do your best work, find your purpose, belong to a remarkable team, and become the best version of yourself is within reach.
Job Requirements
- High school diploma or G.E.D. equivalent
- willingness to work full time
- ability to stand, walk or sit for extended periods
- ability to move, lift, carry, push, pull objects weighing 50 pounds without assistance and heavier items with assistance
- ability to move over uneven or slippery surfaces and up and down stairs or ramps
- strong communication skills
- maintain professional appearance
- follow company policies and procedures
- maintain confidentiality
- report unsafe conditions
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- ability to stand, sit, or walk for extended periods
- ability to lift and carry objects up to 50 pounds and assist with heavier loads
Job Duties
- Greet and escort Residence owners, vendors and guests
- open doors and assist Residence owners/guests/visitors entering and leaving property
- assist Residence owners/guests/visitors in and out of vehicles including transporting groceries, luggage, and packages
- supply directions to Residence owners/guests/visitors if requested
- assist in maintaining clear drive on Residences entrance
- assist in directing moving and delivery personnel to loading dock
- assist valet parking in movement of Residence owners and Guest vehicles
Job Criteria
Experience
No experience required
Job Location
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