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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $30.81 - $41.08
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Professional Development
Job Description
The Ritz-Carlton is a globally renowned luxury hospitality company that operates more than 100 award-winning properties worldwide. Known for delivering exceptional service and creating lifelong memories for its guests, The Ritz-Carlton is part of Marriott International's portfolio of prestigious brands. The company prides itself on its Gold Standards, which serve as the foundation for its culture and service excellence. These standards include core values such as the Employee Promise, Credo, and Service Values. Marriott International fosters an inclusive and diverse work environment, valuing the unique backgrounds, talents, and experiences of its associates. It is committed to equal opportunity employment and... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum 1 year of related work experience
- Ability to stand sit or walk for extended periods
- Ability to move lift carry push pull objects up to 10 pounds without assistance
- Strong communication skills
- Professional appearance and demeanor
- Commitment to confidentiality and company policies
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Excellent communication skills
- Ability to work in a team environment
- Professional appearance and demeanor
- Familiarity with guest service principles
Job Duties
- Respond to Residence owners and guests requests for information services arrangements
- Announce and permit access only to authorized visitors and implement access in key track system
- Answer record and process calls messages requests questions or concerns
- Coordinate with appropriate departments to resolve requests or problems
- Assist with Owners reservation services and scheduling elevator use
- Perform Lobby Ambassador tasks and document shift information
- Report incidents accidents and unsafe conditions and complete safety training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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