Residences Butler

St. Regis Hotels & Resorts is a renowned luxury hospitality brand that combines timeless glamour with a forward-thinking spirit, providing exquisite experiences at over 50 luxury hotels and resorts worldwide. Established in the early 20th century with the debut of the St. Regis hotel in New York by John Jacob Astor IV, the brand has upheld an unwavering commitment to delivering exceptional service that anticipates the needs of guests. Known for its blend of classic sophistication and modern sensibility, St. Regis offers exclusive butler service and personalized attention, ensuring guests experience the epitome of luxury and comfort.

Positioned within Marriott International’s prestigious portfolio, St. Regis Hotels & Resorts offers individuals a chance to join a global family of hospitality professionals dedicated to excellence, innovation, and inclusivity. At St. Regis, employees are encouraged to bring their best selves to work every day, fulfilling their purpose while being part of a diverse and supportive global team.

The role of a waiter at St. Regis is crucial to redefining modern luxury through service. Rooted deeply in the hotel’s heritage, the waiter program is a symbol of personalized, tailored, creative, and original luxury hospitality. Waiters are the face of this program, acting as the primary ambassadors of luxury to guests residing in the hotel’s residences. Their responsibilities include delivering customized services and experiences that meet the distinct needs of guests while they live on property. In locations where the property is adjacent to others, waiters coordinate and verify that hotel apartments supporting waiter services are well-equipped to satisfy guests’ requirements.

Successful waiters establish strong relationships with guests by proactively anticipating their needs and responding appropriately. This role demands a passion for service, steadfast standards, an ability to foresee guest preferences, and impeccable interpersonal skills. In addition to providing exceptional service, waiters are expected to maintain a safe workplace by adhering to company policies and procedures. They must uphold quality standards and ensure their uniform, personal appearance, and communication are consistently professional.

Waiters in this capacity spend significant time on their feet, moving from one location to another, standing, sitting, or walking for extended periods. The role also involves physical activity such as lifting, carrying, pushing, pulling, and placing objects weighing up to 22.7 kg (50 lbs) without assistance. Performing these tasks and other reasonable duties effectively is essential to guest satisfaction and the smooth operation of the hotel.

St. Regis values education and experience pertinent to service excellence. Candidates typically have a high school diploma or GED equivalent and at least six months of related work experience. The position does not require supervisory experience or specific licenses or certifications. Marriott International is an equal opportunity employer committed to fostering an inclusive environment where diversity in backgrounds, talents, and experiences is celebrated. It ensures non-discrimination based on disability, veteran status, or other legally protected characteristics.

Joining St. Regis means becoming part of a brand that not only honors its rich legacy but also looks ahead to innovate and elevate modern luxury hospitality. Employees at St. Regis embark on a journey of personal and professional growth, supported by a world-class team and a culture that champions respect, excellence, and continuous improvement. This full-time, non-management waiter position at the Bal Harbour, Florida location offers an opportunity to contribute to a legacy of impeccable service while enjoying a dynamic and rewarding career in luxury guest services.