Marriott International, Inc logo

Residences Attendant-Housekeeping

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

team environment
Motivating management
wellness programs
Learning and development opportunities
Employee Discounts
recognition programs

Job Description

The Ritz-Carlton, part of the globally renowned Marriott International brand, is a prestigious luxury hotel company recognized for its exceptional standards of quality, service, and guest satisfaction. With over 100 award-winning hotels worldwide, The Ritz-Carlton is synonymous with opulence, comfort, and a commitment to creating memorable experiences for every guest. The company emphasizes a culture of inclusivity, diversity, and empowerment, providing extensive opportunities for learning and development while fostering a working environment that values respect, teamwork, and employee pride. Located in Miami Beach, Florida, this iconic hotel reflects the spirit of luxury hospitality and consistently sets the global benchmark for superior service in the hotel industry.

Joining The Ritz-Carlton team means entering a workplace where the "Gold Standards" of service form the very foundation of daily operations. Employees at all levels strive to exceed expectations through the promise of exceptional care, kindness, and attention to detail. This role, based in Miami Beach, offers a full-time, non-management position focused on housekeeping and laundry responsibilities. The position is designed to support the hotel's commitment to excellence by ensuring that every guest's room is arranged flawlessly and maintained to the highest standards of cleanliness and comfort.

As a Housekeeping team member at The Ritz-Carlton, your efforts will directly impact the guest experience by maintaining immaculate rooms that feel like a home away from home. You will be responsible for tasks ranging from making beds and organizing room amenities to managing linens and ensuring that every detail contributes to the guest's satisfaction and loyalty. The hotel values individuals who demonstrate a friendly demeanor, strong teamwork attitudes, and meticulous attention to detail. Experience in the hospitality sector is not required, making this an excellent opportunity for individuals looking to build a career in luxury hotel services.

The role requires physical activity, including moving and lifting up to 25 pounds, and being on your feet for extended periods. A professional appearance and adherence to uniform standards are mandatory to maintain the hotel's prestigious image. Safety training and certification will be provided to equip employees with the knowledge and skills necessary to work in a secure and efficient environment.

Working with The Ritz-Carlton not only means contributing to a world-class hotel experience but also becoming part of a global network of hospitality professionals. The benefits include a supportive team environment, motivating management, wellness programs, and opportunities for personal and professional growth. Employees also enjoy discounts on hotel rooms, gift shop items, food, and beverages, alongside recognized rewards programs that celebrate their achievements.

Overall, this position combines the opportunity to engage in meaningful work within a respected luxury brand, with the promise of professional development and the chance to make a lasting impact in the world of high-end hospitality. The Ritz-Carlton's dedication to creating a welcoming and professional atmosphere ensures that every team member feels valued and motivated to deliver the best service possible.

Job Requirements

  • Ability to move and lift up to 25 pounds
  • standing, sitting, or walking for extended periods
  • completion of safety training and certification
  • adherence to uniform and professional appearance standards
  • no prior experience required
  • no licensing or certification required

Job Qualifications

  • High school diploma or equivalent
  • friendly and people-oriented behavior
  • team-first attitude
  • attention to small details
  • ability to follow safety training and certification
  • professional appearance with clean uniform
  • good communication skills

Job Duties

  • Replace guest courtesies and room supplies
  • make beds and fold linens
  • remove trash, dirty linens, and service items from rooms
  • greet guests and respond to their requests
  • organize desk items, furniture, and appliances
  • dust, polish, and remove marks from walls and furniture
  • vacuum carpets and perform floor cleaning tasks

Job Criteria

Experience

No experience required


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