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Residence Inn Tyler - House Attendant-Lobby

Job Overview

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Employment Type

Full-time
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Tyler is a premier pet-friendly hotel located in Tyler, TX, known for its modern accommodations and guest-oriented services. The hotel offers spacious suites equipped with plush Marriott bedding, modern TVs, and full kitchens featuring ovens, refrigerators, microwaves, and more. Guests can enjoy free Wi-Fi, an on-site fitness facility, and an indoor pool, making it an ideal stay for both business and leisure travelers. The hotel prides itself on delivering exceptional service and maintaining a welcoming, comfortable environment for its guests. With convenient access to nearby top attractions such as Tyler Junior College, the University of Texas at Tyler, and CHRISTUS Mother Frances Hospital - South Tyler, Residence Inn Tyler stands out as a preferred choice for travelers to the area. The hotel's versatile meeting space, equipped with audiovisual equipment and catering services, supports a variety of events and business functions.

The House Attendant role at Residence Inn Tyler is a vital position dedicated to ensuring cleanliness, order, and guest satisfaction throughout the hotel’s public and event spaces. The successful candidate will be pivotal in maintaining a spotless and inviting environment, crucial to the overall guest experience. This role focuses on detailed cleaning of public areas, including lobbies, hallways, and restrooms, keeping them not only clean but impressively polished to meet the highest standards. The House Attendant will assist guests with a friendly, positive attitude, acting as an approachable and helpful presence. Additionally, they will support event setups, involving the arrangement of chairs, tables, and technological equipment to help create seamless and exciting events for guests.

Physical stamina and attention to detail are essential, as the job requires thorough cleaning and careful handling of equipment and facilities. Safety is a top priority, with responsibilities including safeguarding sensitive areas, managing lost-and-found items responsibly, and adhering to safe work habits to prevent injury. This role is best suited for individuals who thrive in a dynamic, fast-paced environment and who are committed to delivering outstanding service at all times.

Employment at Residence Inn Tyler offers more than just a job; it provides a supportive and collaborative work environment where employees are valued as part of a family. There are regular team-building activities and events that foster a sense of community and celebrate achievements. For those hired into full-time positions, a competitive benefits package is offered following an initial waiting period. Benefits include medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Of particular note is the option for daily pay, which adds flexibility and immediate rewards for team members.

Taking on the role of House Attendant at Residence Inn Tyler not only means contributing directly to the guest experience through cleanliness and hospitality but becoming a valued part of a thriving and welcoming team. It is an opportunity for career growth within the hospitality industry, perfect for those who are detail-oriented, physically capable, and passionate about service excellence. Join Residence Inn Tyler and be a part of creating memorable stays for guests while enjoying a rewarding, supportive work environment.

Job Requirements

  • High school diploma or equivalent preferred
  • experience in a hotel or related field is a plus
  • valid driver’s license for the applicable state required
  • acceptable Motor Vehicle Driving Record if driving is property specific
  • ability to perform well in stressful or high-pressure situations

Job Qualifications

  • High school diploma or equivalent preferred
  • experience in a hotel or related field is a plus
  • valid driver’s license if driving is property specific
  • ability to perform well in high-pressure situations
  • strong attention to detail
  • excellent communication and customer service skills
  • physical capability to perform cleaning and setup tasks

Job Duties

  • Keep every nook and cranny spotless from equipment to facilities
  • tidy up lobbies, hallways, and restrooms ensuring carpets, furniture, and fixtures are guest-ready and gleaming
  • assist guests promptly and courteously delivering five-star service
  • support the setup of meetings and events including arrangement of chairs, tables, and tech equipment
  • maintain security of sensitive areas and manage lost-and-found items professionally
  • adhere to safe work habits to prevent injuries
  • collaborate with housekeeping team to uphold hotel cleanliness standards

Job Criteria

Experience

No experience required


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