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Residence Inn Portland Downtown Riverplace - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Residence Inn Portland Downtown/RiverPlace is a distinguished hotel nestled along the South waterfront in Portland, offering guests an exceptional blend of comfort and convenience. This full-service hotel prides itself on delivering a seamless and enjoyable stay, featuring amenities such as a gym, indoor swimming pool, and complimentary WiFi. Guests enjoy easy access to public transportation via the Portland Streetcar and bus lines, making exploration of the city effortless. Each room is thoughtfully designed with a fully-equipped kitchen including a refrigerator, microwave, and dishwasher, as well as a comfortable seating area and flat-screen television. This hotel also offers a complimentary hot... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related hospitality field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication skills
- Ability to multitask effectively
- Problem-solving aptitude
Job Duties
- Greet guests warmly and provide exceptional customer service
- Manage check-ins and check-outs efficiently
- Handle guest inquiries and requests promptly
- Coordinate communication between guests and hotel staff
- Manage reservations and financial transactions accurately
- Resolve guest issues quickly and professionally
- Maintain an organized and efficient front desk area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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