Residence Inn Phoenix Mesa - Assistant General Manager OEM

Residence Inn Phoenix Mesa is a premier hotel specializing in extended stays, located in the vibrant East Valley of Arizona. This all-suite hotel offers guests a comfortable and home-like environment with a variety of amenities including complimentary daily breakfast, free WiFi, and parking. Situated conveniently near major highways such as US 60 and Highway 101, the hotel provides easy access to key destinations like Phoenix Sky Harbor International Airport, Chicago Cubs Spring Training facilities, Downtown Mesa, Gilbert, and Scottsdale. Each suite is designed with extended stay guests in mind, featuring fully equipped kitchens, spacious living and sleeping areas, dedicated workspaces, plush Marriott bedding, and modern technology including swivel-base flat screen HDTVs. The suites come in studio, one-bedroom, and two-bedroom layouts, catering to different guest needs with a focus on comfort and functionality. The property is also pet-friendly, embracing a culture that welcomes all guests including their furry companions.

Residence Inn Phoenix Mesa prides itself on its strong team-oriented culture where collaboration and mutual support are cornerstones of the workplace ethos. The staff participates in daily stand-up meetings to share achievements, recognize employee contributions, and strategize improvements to guest service. As part of a large hotel management company operating over 800 hotels globally, Residence Inn offers an inclusive and diverse work environment with a commitment to a people-first business approach. Employees benefit from an extensive package including hotel discounts, discount programs, online education, and professional development opportunities such as management apprentice programs and leadership training.

The role of Assistant General Manager at Residence Inn Phoenix Mesa is a pivotal leadership position responsible for supporting the General Manager in overseeing hotel operations to ensure a seamless guest experience and drive operational success. As the Assistant General Manager, you will supervise multiple departments, manage team performance, and enforce company standards for service and appearance. An essential part of this role is maintaining open lines of communication with guests and staff to address concerns efficiently and effectively. Financial acumen is critical in this role as you will be responsible for managing budgets, controls, and reports to boost profitability. The position demands strong leadership skills to coach and develop talent across various functions within the hotel. This is an overtime eligible managerial position which involves hands-on involvement every day, with overtime computed as required.

Candidates for this role should be adept problem solvers with the ability to remain composed under pressure, skilled in fostering team collaboration, and proficient in technology tools, especially Windows Operating Systems used for management. Certifications in Food Handling, Alcohol Awareness, CPR, and First Aid are required or must be obtained upon hire. If you are passionate about creating memorable guest experiences and enjoy a dynamic work environment where your leadership can shine, this is a fantastic opportunity to contribute to a hotel that values teamwork, professionalism, and continuous growth.