Residence Inn Lake Mary - House Attendant-Lobby

Lake Mary, FL, USA|

Job Overview

Employment Type

Full-time

Benefits

Daily Pay

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

term life insurance

accidental death and dismemberment insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

Residence Inn Orlando Lake Mary is a premier extended-stay hotel located in the vibrant and growing area of Lake Mary, Florida. As part of the Marriott chain, it is known for providing spacious suites equipped with full kitchens, complimentary Wi-Fi, and high-quality Marriott bedding, ensuring that guests experience both comfort and convenience during their stay. The property supports a variety of amenities including a grab-and-go breakfast, an outdoor pool, a fitness center, and a boardroom for small meetings. Situated in a relaxed suburban environment, the hotel is positioned close to major attractions like the Central Florida Zoo, local golf courses, shopping centers, entertainment venues, and several Fortune 500 corporate offices. This makes it an ideal accommodation choice for long-term business travelers and families who appreciate a welcoming and hassle-free experience. The hotel prides itself on maintaining a positive, supportive workplace where team members play a crucial role in delivering excellent service to guests.

The role of House Attendant at Residence Inn Orlando Lake Mary is a vital position focused on maintaining cleanliness and guest satisfaction throughout the property. The House Attendant is tasked with ensuring public areas such as lobbies, hallways, and restrooms remain spotless and inviting at all times. This includes detailed attention to carpets, furniture, fixtures, and equipment, all of which must be polished and guest-ready. Beyond custodial duties, the House Attendant is expected to interact with guests courteously and efficiently, providing quick assistance and making every interaction reflect five-star hospitality. Another significant facet of the job involves supporting event setups by assisting in arranging chairs, tables, and technological equipment to facilitate meetings and special events hosted on the property. Safety remains a priority in this role, requiring adherence to workplace safety standards, secure handling of sensitive areas and lost-and-found items, and the consistent practice of safe work habits to minimize the risk of injury. This full-time position offers an exciting opportunity for individuals who are detail-oriented, physically capable, and customer-service focused, with a positive mindset ready to contribute to an outstanding guest experience. Benefits include competitive pay, medical, dental, and vision coverage, along with other employee benefits aimed at promoting well-being and job satisfaction.

Job Requirements

High school diploma or equivalent preferred
experience in a hotel or related field is a plus
valid driver’s license for the applicable state required if driving is property specific
acceptable Motor Vehicle Driving Record if driving is required
ability to perform well in stressful or high-pressure situations

Job Qualifications

High school diploma or equivalent preferred
experience in a hotel or related field is a plus
excellent communication and interpersonal skills
strong attention to detail
ability to work in a fast-paced environment
capable of performing physical tasks required by the role

Job Duties

Keep every nook and cranny spotless from equipment to facilities
tidy up lobbies, hallways, and restrooms ensuring carpets, furniture, and fixtures are guest-ready and gleaming
deliver friendly and efficient guest service
assist in setting up chairs, tables, and technological equipment for events
handle lost-and-found items securely
follow safe work habits to maintain a safe working environment
support housekeeping team operations effectively