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Residence Inn Denver Golden/Red Rocks - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Denver West Golden is a pet-friendly hotel located just 10 miles west of downtown Denver, near major highways and light rail access, making it an ideal choice for business and extended stay travelers. The hotel features spacious suites that are 50 percent larger than typical hotel rooms, complete with large living areas, in-room kitchens, free WiFi, pullout sofas, and even complimentary grocery delivery to help guests stock their refrigerators. Guests can enjoy daily breakfast and evening events called the Residence Inn Mix, offering light fare and cold beverages from Monday to Wednesday. The property also boasts an outdoor... Show More

Job Requirements

  • open availability including weekends
  • willing to work morning and evening shifts
  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication skills
  • strong problem-solving abilities

Job Duties

  • Provide warm welcomes and exceptional guest service
  • manage check-ins and check-outs efficiently
  • handle reservations accurately
  • respond promptly to guest requests and inquiries
  • communicate clearly with guests and team members
  • resolve issues and problems quickly and effectively
  • maintain organized front desk operations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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