Residence Inn Cleveland Downtown - Housekeeper

Residence Inn Cleveland is a vibrant, full-service hotel located in the heart of downtown Cleveland, featuring an array of amenities that cater to both business and leisure travelers. Known for its convenient proximity to key city landmarks such as Rocket Mortgage Arena, Cleveland State University, and the Rock and Roll Hall of Fame, the hotel offers guests a comfortable and convenient home away from home. The establishment prides itself on providing high-quality accommodations, including suites equipped with full kitchens, work desks, and seating areas. Guests enjoy services such as a buffet breakfast, concierge assistance, free Wi-Fi, and a business center, making Residence Inn Cleveland an ideal choice for extended stays and travelers seeking both comfort and functionality.

Join our team as a Housekeeper and become an essential part of making every guest's visit memorable. In this role, you will be responsible for ensuring that all guest rooms and public spaces are impeccably clean and welcoming. The position requires open availability from 8 AM to 6 PM, including weekends—Friday, Saturday, and Sunday—to meet the dynamic needs of our hospitality environment. As a Housekeeper, you will take pride in transforming guest rooms into spotless retreats, maintaining plush carpets, comfortable furniture, and clean hallways to provide a first-class experience for every visitor.

This role goes beyond cleaning duties; you will be the friendly face guests remember, always ready to assist with a smile and ensure guest satisfaction through excellent customer service. You will be entrusted with safety responsibilities, helping maintain a secure environment for both guests and staff. Your daily tasks will include freshening linens, restocking supplies, and performing deep cleaning tasks like swapping air conditioning filters and minor maintenance, all contributing to the hotel’s pristine appearance.

Employment at Residence Inn Cleveland offers more than just a job; it’s a chance to be part of a dedicated team that values attention to detail, safety, and guest happiness. After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes medical, dental, and vision coverage, disability income protection, life insurance, paid time off, and a 401k retirement plan. Additionally, we now offer daily pay options and an employee assistance program to support your well-being. If you are motivated by cleanliness, hospitality, and teamwork, and you thrive in a fast-paced, guest-focused environment, this opportunity is perfect for you.