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Residence Inn Austin South - Housekeeper

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Dental Insurance
Employee assistance program
Health Insurance
Food provided
Disability insurance
Paid Time Off
AD&D insurance
401(k)
Vision Insurance

Job Description

Residence Inn Austin South is a well-established extended-stay hotel located conveniently off I-35, just eight miles from Austin Bergstrom Airport and six miles from downtown Austin, Texas. This location is an ideal choice for business travelers and visitors alike, offering easy access to major local attractions and corporate offices including Apple, IBM, and Oracle. The hotel prides itself on providing comfortable apartment-style suites equipped with fully functional kitchens, free WiFi, and flat-screen TVs. To enhance the guest experience further, the Residence Inn Austin South provides a unique free grocery shopping service where the fridge can be stocked before guests arrive, ensuring a homely stay. Guests can also enjoy a complimentary hot breakfast every morning and take advantage of a shuttle service downtown for a nominal fee.

Joining the team as a Housekeeper at Residence Inn Austin South means playing a vital role in ensuring every guest's stay is as pleasant and comfortable as possible. This full-time position is perfect for individuals who are detail-oriented, enjoy maintaining cleanliness, and understand the importance of welcoming and hospitable service. Housekeepers are essential to keeping the hotel’s rooms, public areas, and facilities spotless and safe. A typical day will involve transforming guest rooms into immaculate retreats by changing linens, cleaning bathrooms, dusting and vacuuming, and restocking supplies. Beyond routine cleaning, housekeepers will also undertake deep cleaning projects such as swapping air conditioning filters and performing minor maintenance touches to keep the environment in prime condition.

In addition to the physical work, housekeepers serve as ambassadors for the hotel, representing the brand with friendly and professional interactions with our guests. Providing exceptional customer service, assisting guests promptly, and maintaining a positive attitude are all critical components of the role. The ability to work safely and observe health and safety protocols is crucial to protect both staff and guests. The Residence Inn Austin South values its housekeeping staff as safety superstars and encourages a team-oriented environment where everyone works together to create an inviting space.

This position offers a comprehensive benefits package following an initial waiting period, including health insurance such as medical, dental, and vision coverage, short- and long-term disability income protection, life insurance benefits, paid time off, access to an employee assistance program, and a 401k retirement plan. Additionally, the hotel now offers a daily pay option, providing financial flexibility and immediate earnings to eligible team members. If you thrive in a role where your efforts visibly enhance guests’ experiences and you want to be part of a supportive, dynamic hospitality team, then this housekeeper position at Residence Inn Austin South is the perfect fit.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to communicate effectively with guests and team members
  • Strong attention to detail
  • Ability to perform physical tasks involved in cleaning
  • Willingness to learn and perform deep cleaning and maintenance tasks
  • Ability to work as part of a team
  • Commitment to safety and hospitality standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong attention to detail
  • Effective communication skills with guests and team members

Job Duties

  • Transform guest rooms and equipment into spotless sanctuaries
  • Shine up lobbies, hallways, and restrooms
  • Keep housekeeping cart loaded and ready
  • Freshen bed linens and restock supplies
  • Perform deep cleaning tasks such as swapping AC filters and painting
  • Deliver items to guests with a friendly attitude
  • Practice safe work habits and monitor sensitive areas

Job Criteria

Experience

Entry Level (1-2 years)


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