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Residence Inn Austin Round Rock - Front Desk Agent

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Austin Round Rock is a distinguished hotel known for providing an exceptional extended-stay experience in Round Rock, Texas. It is part of Marriott's Residence Inn brand, recognized globally for its spacious suites and a home-like atmosphere that caters both to business travelers and families. The hotel boasts pet-friendly apartment-style suites that are around 50% larger than typical hotel rooms, offering guests the comfort of full kitchens, flat-screen TVs, and clearly separated living and sleeping areas. This setup allows guests to enjoy all the conveniences of home while traveling. Complementing the comfortable accommodations, Residence Inn Austin Round Rock offers... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite
  • availability to work weekends and holidays
  • strong customer service orientation
  • excellent communication skills
  • ability to work full-time or part-time
  • flexible AM/PM shift availability

Job Qualifications

  • High school diploma or equivalent
  • experience in hospitality or customer service preferred
  • proficiency with hotel management software
  • good communication and interpersonal skills
  • ability to multitask and handle stressful situations calmly
  • basic knowledge of Microsoft Office suite
  • problem-solving skills

Job Duties

  • Greet guests warmly and provide excellent customer service
  • manage check-ins and check-outs efficiently
  • handle guest inquiries and resolve complaints promptly
  • coordinate with housekeeping and maintenance to ensure guest satisfaction
  • manage reservations and update hotel management software
  • process payments and maintain financial accuracy
  • multitask effectively during busy periods

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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