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Residence Club Front Desk/Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.25 - $21.00
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Work Schedule

Flexible
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Benefits

Paid training
Chef prepared meals
Heated employee parking
Ski and snowboard benefits
flexible schedules
Event tickets raffles
Team member appreciation events

Job Description

The Stein Collection is a distinguished luxury hospitality brand renowned for its exceptional accommodations and impeccable service in the heart of Park City, Utah. Famous primarily for its flagship property, Stein Eriksen Lodge, along with Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences, the company is deeply committed to delivering unparalleled guest experiences that blend Deer Valley's residential elegance with the personalized amenities and services expected of a luxury hotel. This collection offers its guests and property owners a unique fractional ownership model at The Residences at the Chateaux, allowing them premium access to ski homes at... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or customer service preferred
  • excellent communication skills
  • strong problem-solving abilities
  • must be able to work flexible hours including weekends and holidays
  • ability to stand for extended periods
  • basic knowledge of local area amenities
  • professional appearance and demeanor

Job Qualifications

  • High school diploma or equivalent
  • prior experience in front desk or guest services preferred
  • strong communication and interpersonal skills
  • knowledge of local area and attractions
  • ability to manage multiple tasks simultaneously
  • proficiency in reservation systems and basic computer skills
  • ability to handle guest complaints tactfully

Job Duties

  • Welcome guests sincerely and make their stay enjoyable
  • effectively and seriously deal with guest complaints
  • serve as information agent for hotel guests and handle their needs in a timely manner
  • have knowledge of Park City and surrounding area points of interest
  • make and confirm dining reservations for all guests
  • maintain communication with all hotel departments
  • demonstrate a friendly and professional attitude with guests and employees
  • acknowledge owners and previous guests appropriately

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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