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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
flexible schedule
Professional development opportunities
Employee assistance program
Job Description
Our establishment operates within the esteemed Michigan Medicine Medical Campus, offering vital support services to patients and their families. As dedicated contractors, we play a crucial role in ensuring the comfort and convenience of patients traveling to Michigan Medicine for medical care. We are committed to providing outstanding assistance, facilitating travel logistics, and connecting with supply partners to maintain a seamless experience for those we serve. Unlike being direct University of Michigan staff members, our specialized team focuses entirely on hospitality and administrative support functions, allowing patients and families to concentrate on their health and recovery without added stress.
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Job Requirements
- high school diploma or equivalent
- some experience in hotel or office settings
- ability to work monday to friday 10 am to 6 pm
- strong interpersonal skills
- detail oriented
- ability to work full time 32 to 40 hours per week
Job Qualifications
- high school diploma or equivalent
- experience in hotel or office administration
- strong communication skills
- proficiency with reservation systems and office software
- customer service experience
- ability to multitask and prioritize
- attention to detail
Job Duties
- providing lodging options to patients and families
- making and confirming hotel reservations
- coordinating insurance hotel reservations
- marketing lodging services
- building business relationships with lodging suppliers
- assisting patients and families with travel-related inquiries
- maintaining accurate records of reservations and communications
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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