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Reservations Assistant Manager (Saudi National Talent) - Jumeirah The Red Sea
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,300.00 - $64,800.00
Work Schedule
Standard Hours
Benefits
supportive work environment
inclusive work environment
Access to learning and development programmes
clear career pathways
Opportunities for internal mobility
Colleague discounts on food, beverage, and hotel stays worldwide
health care
insurance benefits
competitive salary
Incentive structure
Job Description
Jumeirah is a global leader in luxury hospitality and a prestigious member of Dubai Holding, known for its exceptional portfolio of 29 properties spanning 11 countries across the Middle East, Europe, and Asia. Since its inception in 1999 with the opening of the iconic Jumeirah Burj Al Arab, the brand has revolutionized luxury hospitality, becoming synonymous with elegance, innovative design, and world-class service. Jumeirah properties include distinguished beachfront resorts, esteemed city hotels, and exclusive residences that cater to discerning travelers seeking premium experiences.
The brand is renowned for its distinctive locations such as the contemporary Maldivian island paradise at Jume... Show More
The brand is renowned for its distinctive locations such as the contemporary Maldivian island paradise at Jume... Show More
Job Requirements
- Bachelor's degree in hotel management
- 3 to 4 years of relevant experience in hospitality reservations management
- knowledge of PMS systems
- leadership skills
- attention to detail
Job Qualifications
- Bachelor's degree in hotel management from an accredited and renowned university
- 3 to 4 years of experience as Reservations Assistant Manager or similar role in hospitality
- Qualification in Revenue Management (desirable)
- Excellent knowledge of PMS Systems
- Leadership skills
- Attention to detail
Job Duties
- Ensure the delivery of internal and external service quality and commercial performance aligned with Reservations KPI objectives
- Collaborate with Sales, Revenue, and Hotel Operations teams to maximize revenue opportunities and minimize operational inefficiencies
- Supervise and ensure completion of daily, weekly, and monthly tasks related to reservations, audits, revenue, compliance, finance, visas, and group bookings
- Identify and escalate risks related to revenue, finance, and guest experience to senior management for proactive resolution
- Monitor and resolve guest complaints promptly by coordinating with relevant departments to ensure a satisfactory resolution
- Keep the department updated with property information, service offerings, new rates, and selling strategies to enhance operational efficiency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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