
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.50 - $20.50
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
discounts
401(k) savings plan
Employee stock ownership plan
Dental and Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Job Description
U-Haul is a well-established company known for being a leader in the moving and storage industry, providing rental equipment and self-storage solutions. Founded in 1945, U-Haul has grown into a trusted brand recognized across the United States and Canada for helping millions of customers with their moving and storage needs. The company operates a vast network of locations and service centers, offering moving trucks, trailers, towing devices, and portable storage products like U-Box. U-Haul prides itself on its commitment to customer service, innovation, and fostering a positive, team-oriented work environment.
The role of Reservation Manager Agent at U-Haul is a dynamic and customer-focused position located in Moreno Valley, California. This role provides an excellent opportunity for individuals who enjoy a fast-paced environment and excel in teamwork and customer service. As a Reservation Manager Agent, you will play a crucial part in supporting customers, field team members, and U-Haul dealerships by managing equipment reservations and distribution efficiently. The role is vital for balancing regional market inventory to meet customer demand effectively. This involves coordinating equipment placement, assisting with customer calls, and supporting the company’s portable storage product offerings such as U-Box.
The position operates under the supervision of the Traffic Control Manager and requires excellent communication and multitasking skills. You will be the link between customers and field teams, ensuring equipment availability and accuracy through reviewing reports and managing contracts. This job offers a great work environment with opportunities for professional growth and career advancement within the company. The compensation for this role ranges from $18.50 to $20.50 hourly, reflecting the company's commitment to rewarding employees competitively.
U-Haul values its employees and offers a comprehensive benefits package that includes health insurance, paid holidays, vacation, sick days, life insurance, and more. Employees also have access to various wellness programs and discounts on technology and travel, along with financial planning resources such as a 401(k) Savings Plan and an Employee Stock Ownership Plan. U-Haul supports a culture of health and wellness and maintains rigorous hiring practices aligned with this philosophy.
This role is ideal for individuals with basic office skills, customer service experience, and the ability to manage multiple tasks efficiently. If you are motivated by helping others and thrive in a collaborative environment, the Reservation Manager Agent position at U-Haul provides a rewarding career path with stability and advancement potential.
The role of Reservation Manager Agent at U-Haul is a dynamic and customer-focused position located in Moreno Valley, California. This role provides an excellent opportunity for individuals who enjoy a fast-paced environment and excel in teamwork and customer service. As a Reservation Manager Agent, you will play a crucial part in supporting customers, field team members, and U-Haul dealerships by managing equipment reservations and distribution efficiently. The role is vital for balancing regional market inventory to meet customer demand effectively. This involves coordinating equipment placement, assisting with customer calls, and supporting the company’s portable storage product offerings such as U-Box.
The position operates under the supervision of the Traffic Control Manager and requires excellent communication and multitasking skills. You will be the link between customers and field teams, ensuring equipment availability and accuracy through reviewing reports and managing contracts. This job offers a great work environment with opportunities for professional growth and career advancement within the company. The compensation for this role ranges from $18.50 to $20.50 hourly, reflecting the company's commitment to rewarding employees competitively.
U-Haul values its employees and offers a comprehensive benefits package that includes health insurance, paid holidays, vacation, sick days, life insurance, and more. Employees also have access to various wellness programs and discounts on technology and travel, along with financial planning resources such as a 401(k) Savings Plan and an Employee Stock Ownership Plan. U-Haul supports a culture of health and wellness and maintains rigorous hiring practices aligned with this philosophy.
This role is ideal for individuals with basic office skills, customer service experience, and the ability to manage multiple tasks efficiently. If you are motivated by helping others and thrive in a collaborative environment, the Reservation Manager Agent position at U-Haul provides a rewarding career path with stability and advancement potential.
Job Requirements
- High school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- proficient in customer service, time management and multitasking
Job Qualifications
- High school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- proficient in customer service, time management and multitasking
Job Duties
- Assist with calls from and to customers
- help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand
- review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy
- assist with the Company's U-Box portable storage product
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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