
Job Overview
Compensation
Salary
Range $42,100.00 - $69,400.00
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Job Description
U-Haul is a well-established company headquartered in the United States, known primarily for its rental moving trucks, trailers, and storage solutions. The company has a strong presence across the country, providing services that help individuals and businesses efficiently manage their moving and storage needs. U-Haul operates with a clear commitment to customer service, innovation, and growth, supporting both personal and professional development for its employees. With its extensive network of dealerships and customer service centers, U-Haul ensures convenient access to equipment and resources for a wide range of customers. The company also emphasizes health and wellness in its corporate culture and maintains a strict hiring policy regarding nicotine use in many states, reflecting its dedication to fostering a safe and healthy work environment. Equal opportunity employment is a core value for U-Haul, where diversity, inclusion, and accommodations for applicants are prioritized throughout the hiring process.
The role of Reservation Manager Agent at U-Haul is a dynamic and fast-paced position designed for individuals who enjoy working as part of a team and delivering outstanding customer service. This position reports directly to the Traffic Control Manager and focuses on providing support to customers, field team members, and U-Haul dealerships through effective reservation management and equipment distribution. The Reservation Manager Agent plays a crucial role in balancing regional market inventory levels by directing equipment placement according to customer demand and productivity status. By analyzing reports related to equipment availability and customer reservations, the agent ensures accuracy and efficiency in resource allocation. This role also includes responsibilities related to U-Haul's U-Box portable storage product, adding variety and scope to the position. The company offers a competitive benefits package including health, dental, vision, and life insurance options for eligible employees, a 401(k) savings plan, employee stock ownership, paid holidays and vacation days, and various reimbursement programs like the Mindset App and gym membership. The environment at U-Haul promotes career stability and advancement opportunities, making it an excellent choice for candidates seeking a long-term career with a company that values employee growth and wellness.
The role of Reservation Manager Agent at U-Haul is a dynamic and fast-paced position designed for individuals who enjoy working as part of a team and delivering outstanding customer service. This position reports directly to the Traffic Control Manager and focuses on providing support to customers, field team members, and U-Haul dealerships through effective reservation management and equipment distribution. The Reservation Manager Agent plays a crucial role in balancing regional market inventory levels by directing equipment placement according to customer demand and productivity status. By analyzing reports related to equipment availability and customer reservations, the agent ensures accuracy and efficiency in resource allocation. This role also includes responsibilities related to U-Haul's U-Box portable storage product, adding variety and scope to the position. The company offers a competitive benefits package including health, dental, vision, and life insurance options for eligible employees, a 401(k) savings plan, employee stock ownership, paid holidays and vacation days, and various reimbursement programs like the Mindset App and gym membership. The environment at U-Haul promotes career stability and advancement opportunities, making it an excellent choice for candidates seeking a long-term career with a company that values employee growth and wellness.
Job Requirements
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- Proficient in customer service, time management and multitasking
Job Qualifications
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- Proficient in customer service, time management and multitasking
Job Duties
- Assist with calls from and to customers
- Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand
- Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy
- Assist with the Company's U-Box portable storage product
Job Criteria
Experience
No experience required
Job Location
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