Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $28.00
Benefits
Medical
Dental
Vision
RX
401(k) with partial company match
Paid vacation
Paid sick time
Paid holidays
boot reimbursement
Employee Discounts
Company paid life AD&D policy
short-term disability
long-term disability
voluntary supplemental life insurance
Employee assistance program (EAP)
Job Description
Best Line Equipment is a reputable family-owned company with over 40 years of experience in providing top-notch equipment rental solutions. With more than 15 locations across Pennsylvania, Maryland, and New Jersey, the company has established itself as a leader in serving contractors, industrial businesses, and homeowners with construction, aerial, compact, and industrial equipment. Best Line Equipment's long-standing history and commitment to quality service create a supportive work environment where employees can thrive and develop their careers. Known for its strong culture centered on job satisfaction, diversity, and shared accountability, Best Line Equipment has been recognized multiple times as one of the Top 100 Best Places to Work in Pennsylvania. The organization's dedication to employee growth, teamwork, and customer service excellence makes it an excellent place for individuals seeking meaningful career opportunities in the equipment rental industry.
As a Rental Coordinator at Best Line Equipment, you will play a crucial role in ensuring smooth rental operations by acting as the central communication hub between customers, drivers, sales teams, and service personnel. This fast-paced, customer-focused position requires coordinating the rental of various equipment types to keep projects moving efficiently and on schedule. You will handle reservations, contracts, billing, and equipment transfers, providing exceptional customer service to build and maintain strong relationships with clients. Your responsibilities will extend to managing transportation and availability details, guaranteeing that deliveries and pickups are both timely and accurately executed. This position involves utilizing rental management software, CRM tools, and Microsoft Office to streamline all aspects of rental coordination. Additionally, you will support branch profitability by maximizing equipment usage and fostering an organized, professional rental environment. The role offers a competitive wage range of $23.00 to $28.00 per hour, depending on experience, and includes comprehensive benefits effective from day one. If you are passionate about delivering excellent service and thrive in a dynamic team setting, Best Line Equipment is an ideal employer to advance your career and grow professionally.
As a Rental Coordinator at Best Line Equipment, you will play a crucial role in ensuring smooth rental operations by acting as the central communication hub between customers, drivers, sales teams, and service personnel. This fast-paced, customer-focused position requires coordinating the rental of various equipment types to keep projects moving efficiently and on schedule. You will handle reservations, contracts, billing, and equipment transfers, providing exceptional customer service to build and maintain strong relationships with clients. Your responsibilities will extend to managing transportation and availability details, guaranteeing that deliveries and pickups are both timely and accurately executed. This position involves utilizing rental management software, CRM tools, and Microsoft Office to streamline all aspects of rental coordination. Additionally, you will support branch profitability by maximizing equipment usage and fostering an organized, professional rental environment. The role offers a competitive wage range of $23.00 to $28.00 per hour, depending on experience, and includes comprehensive benefits effective from day one. If you are passionate about delivering excellent service and thrive in a dynamic team setting, Best Line Equipment is an ideal employer to advance your career and grow professionally.
Job Requirements
- high school diploma or equivalent preferred
- valid driver's license
- experience in equipment rental, construction equipment, customer service, or related field is preferred
- must possess strong interpersonal skills to interact daily with customers and fellow employees
Job Qualifications
- high school diploma or equivalent preferred
- experience in equipment rental, construction equipment, customer service, or related field is preferred
- strong interpersonal skills to interact daily with customers and fellow employees
Job Duties
- serve as the primary point of contact for customers, providing prompt, professional support by phone, email, and in person
- utilize rental management software, CRM tools, and Microsoft Office to coordinate reservations, contracts, and customer communications
- provide information to customers via telephone or face to face about rented equipment then locate and transfer equipment when necessary
- manage rental contracts, billing, equipment availability, and transportation details to ensure accurate and efficient rental operations
- assist loading and/or unloading equipment for customers and drivers
- coordinate with transportation, service, and yard personnel to maximize equipment availability, ensure on-time deliveries and pickups, and exceed customer expectations
- help maintain an organized, professional rental counter and branch environment that reflects our commitment to customer service
Job Criteria
Experience
No experience required
Job Location
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