Remote P&C Licensed Insurance CSR

AAA The Auto Club Group (ACG) is a prominent and trusted organization in the United States, dedicated to providing a comprehensive range of services including membership, travel, insurance, and financial services through well-known brands such as AAA, Meemic, and Fremont. Serving over 14 million members and customers across 14 states and 2 U.S. territories, ACG is the second-largest AAA club in North America, known for its commitment to enhancing the lives of its members with reliable, innovative, and customer-oriented solutions. The company prioritizes technology, workforce expertise, and an inclusive culture where diverse backgrounds and perspectives are valued, cultivating a supportive and dynamic work environment. ACG’s focus on equitable and performance-based pay, as well as geographic pay adjustments, ensures competitive compensation aligned with the cost of living and job level, supporting both short-term and long-term organizational goals. The group maintains a strong commitment to safety and inclusivity, with adherence to equal employment opportunity principles and necessary screening processes to protect employees and clients alike.

The role of Insurance Customer Sales and Service Representative at AAA The Auto Club Group offers a dynamic and rewarding career opportunity for individuals passionate about customer service and sales in a fast-paced call center environment. This full-time, hourly position involves direct interaction with both internal and external customers, emphasizing a customer-focused approach to promoting and selling membership and insurance products. Employees in this role handle various responsibilities including providing accurate insurance price quotes, processing payments, rewriting and reinstating policies, and managing customer inquiries efficiently. The job demands flexibility in handling multiple communication platforms such as chat, voice, and email, requiring excellent multitasking skills and a commitment to delivering seamless customer experiences.

AA The Auto Club Group provides thorough training starting June 29, 2026, with a structured schedule designed to ensure new hires are well-prepared for their tasks. Post-training, employees can choose from multiple shift patterns to suit their lifestyle needs, with the flexibility to work remotely full-time except in cases of connectivity issues. This role is ideal for individuals seeking a stable yet challenging work environment with growth potential and opportunities to expand their professional skills. The job also includes a variety of employee benefits like medical, dental, and vision insurance, 401k plans with employer matches, paid leave options, tuition assistance, and membership perks, highlighting AAA’s commitment to employee well-being and career development. Overall, this position offers a solid career path in the insurance and customer service sectors within a reputable and evolving enterprise.