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Remote Inside Sales Representative

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid licensing and training
comprehensive benefits
Flexible work arrangements
Strong work-life balance
rewards and recognition
Paid Time Off

Job Description

Liberty Mutual is a leading global insurance company known for its customer-centric approach and commitment to helping millions of people protect what matters most. Founded over a century ago, Liberty Mutual has grown into a Fortune 100 company that offers a wide array of insurance products and services, including personal, commercial, and specialty insurance. With a strong dedication to innovation and community impact, Liberty Mutual provides a supportive work environment where employees can thrive professionally and personally. The company emphasizes diversity, equity, and inclusion as foundational values and offers robust career development opportunities to nurture talent and celebrate unique perspectives.

The Inside Sales Representative role at Liberty Mutual presents an exciting opportunity for motivated individuals passionate about sales and customer service to launch a rewarding career in the insurance industry. This position involves handling inbound calls and warm leads, consulting with customers to assess their insurance needs, and recommending the appropriate coverage options tailored to each client’s unique circumstances. With comprehensive paid training, including licensing for those not yet licensed, and continuous support from management, new hires are equipped to succeed from day one. The role offers a blend of work-life balance with flexible work arrangements, including remote work options, while providing access to a dedicated workspace and high-speed internet requirements.

Candidates will benefit from a structured training program spanning 16 weeks for licensed hires and 18 weeks for those unlicensed, ensuring they develop the skills needed to excel in the role. Earnings potential is generous, starting with a base salary of $45,000 and opportunities to earn between $55,000 to $75,000 through competitive commission structures. Top-performing agents can exceed $85,000 in subsequent years. Employees enjoy a comprehensive benefits package from day one, including medical coverage, paid licensing classes, flexible schedules, and various forms of recognition and rewards.

The ideal Inside Sales Representative is a persuasive and reliable team player who thrives in a fast-paced environment and values integrity and customer service. They possess strong communication and interpersonal skills, the ability to analyze customer needs, and demonstrate a genuine passion for assisting clients in securing their futures. Liberty Mutual provides a dynamic sales environment with no cold calling, meaning all leads are warm and come from inbound customer interest, enhancing the likelihood of successful engagements.

This role is open to candidates residing in specific states across the U.S., with additional licensing requirements and opportunities for professional growth. By joining Liberty Mutual, employees become part of a supportive organization that emphasizes inclusion, professional development, and a culture where every voice matters. The company is committed to fostering an equitable workplace and ensuring all employees have the resources to make a meaningful impact on both customers and their communities.

Job Requirements

  • High school diploma or equivalent
  • 2 years of sales or customer service experience
  • Must reside in specified states for the role
  • Availability to work 4 weekdays and 1 weekend day
  • Ability to work specified evening shifts (11:30pm-8pm EST, 12:30pm-9pm EST, or 1:30pm-10pm EST) for minimum 6 months
  • Access to a dedicated professional workspace at home
  • High-speed wired internet with minimum 100 Mbps download and 20 Mbps upload speeds
  • Willingness to complete property and casualty license training if not already licensed
  • Ability to adapt to remote work environment and flexible schedules

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years of sales or service-related work experience required
  • Strong interpersonal and persuasion skills
  • Effective communication skills with prospects and customers
  • Excellent analytical, decision-making, and organizational abilities
  • Proficient typing skills and PC proficiency
  • Ability to obtain Property and Casualty Insurance license after hire

Job Duties

  • Handle inbound sales calls and warm leads
  • Consult with customers to determine their insurance needs
  • Recommend and match appropriate insurance products and coverages
  • Convert sales leads into new policyholders
  • Maintain accurate records of customer interactions and sales
  • Meet or exceed sales targets and performance goals
  • Collaborate with team members and participate in ongoing training and development

Job Criteria

Experience

Mid Level (3-7 years)


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