Liberty Mutual logo

Remote Inside Sales Representative

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Paid training
Flexible work arrangements
commission plan
Retirement Plan

Job Description

Liberty Mutual is a leading global insurance company known for its dedication to providing comprehensive insurance solutions that protect individuals and families. As a Fortune 100 company, Liberty Mutual combines innovation, industry knowledge and a customer-centric approach to deliver outstanding insurance products and services. Committed to fostering an inclusive workplace where employees are valued and empowered, Liberty Mutual supports professional growth, work-life balance and community impact. The company offers a modern, flexible work environment and comprehensive benefits that prioritize employee well-being and development. Joining Liberty Mutual means becoming part of a respected organization driven by integrity, diversity and a commitment to excellence.

We are currently inviting motivated, people-focused candidates to apply for the role of Inside Sales Representative within Liberty Mutual's Contact Center Sales Organization. This remote sales position offers an exciting opportunity to grow a meaningful career in insurance sales by connecting customers to the right insurance solutions that meet their unique needs. This role is ideal for individuals who are passionate about sales, excellent communicators, and have a genuine desire to help others. Starting with paid training and licensing support that prepares candidates for success, this role ensures representatives have the tools and knowledge necessary to excel from day one. The training program extends over 16 weeks for licensed hires and 18 weeks for unlicensed hires, including paid licensing classes starting in August and September 2026.

As an Inside Sales Representative, you will handle inbound calls and warm leads—there are no cold calls involved—guiding customers through Liberty Mutual's products and coverage options with honesty and professionalism. The role demands a customer-centric attitude, the ability to build trust quickly, and strong persuasive skills to convert leads into satisfied policyholders. Flexibility is necessary as the schedule includes shifts from 11:30 AM to 10 PM EST on weekdays and one weekend day, with the provision for shift adjustments after six months. Also, a qualified workspace with a wired internet connection at home for remote work is required, with all necessary equipment provided by Liberty Mutual.

The role offers a competitive starting base salary of $45,000 with earning potential ranging between $55,000 to $75,000 through commission, and top agents can earn $85,000 or more. Liberty Mutual offers comprehensive benefits starting on day one, including paid training, licensing, medical coverage and flexible work arrangements to help maintain a strong work-life balance. Candidates must reside in specific states to be eligible, with certain states requiring candidates to be licensed upon hire. Individuals seeking to launch or advance their sales career in a supportive and dynamic insurance environment will find this opportunity rewarding both professionally and financially.

Job Requirements

  • Must have 2 years of sales or service-related work experience
  • Ability to work remotely with a professional workspace
  • Maintain wired high-speed internet connection with minimum 100 Mbps download and 20 Mbps upload speeds
  • Available to work 4 weekdays and 1 weekend day on specified shifts
  • Must reside in eligible states
  • Able to obtain Property and Casualty Insurance license if not already licensed
  • Strong sales drive and customer orientation

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years sales/service-related work experience required
  • Strong interpersonal and persuasion skills
  • Ability to communicate effectively with prospects and customers
  • Excellent analytical, decision-making, and organizational skills
  • Strong typing and PC proficiency
  • Property and casualty insurance license required after hire

Job Duties

  • Handle inbound calls and warm leads
  • Consult with customers on insurance needs
  • Match customers with appropriate coverages, products, and benefits
  • Convert sales leads into policyholders
  • Maintain a customer-centric approach and integrity in sales
  • Adapt to different work environments and schedules
  • Complete licensing and training requirements

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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