Liberty Mutual logo

Remote Inside Sales Representative

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Day Shifts
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Benefits

Generous earning potential
Paid licensing and training
comprehensive benefits
Flexible work arrangements
Strong work-life balance
medical benefits
opportunities for rewards and recognition

Job Description

Liberty Mutual Insurance is a leading global insurance company recognized for its commitment to customer-centric products, innovative insurance solutions, and a workplace culture that fosters growth, inclusion, and meaningful career development. With a Fortune 100 standing, Liberty Mutual is dedicated to making a positive impact in the lives of its customers and employees alike. The company offers comprehensive benefits, continuous professional development opportunities, and a supportive environment that encourages diversity and inclusion. Known for its strong emphasis on work-life balance and flexible working arrangements, Liberty Mutual is a highly desirable employer for those looking to build a long-term career in the insurance industry.

We are currently seeking motivated, people-focused individuals to join our Inside Sales Representative team. This full-time role centers on handling inbound calls and warm leads to consult with customers on their insurance needs, matching the correct coverages, products, and benefits to convert leads into policyholders effectively. The position is designed for individuals who are passionate about sales, possess a persuasive personality, and are driven to provide excellent customer service. New hires will start with paid training beginning in August and September 2026, which includes licensing for Property & Casualty insurance if not already licensed. Training spans 16 weeks for licensed hires and 18 weeks for those unlicensed, ensuring a comprehensive onboarding experience.

As an Inside Sales Representative, you will enjoy a generous earning potential starting with a base salary of $45,000 and the opportunity to grow your income to an average range of $55,000-$75,000 through commissions and bonuses. Top-performing agents can earn upwards of $85,000 annually from their second year onward. The role offers a dynamic sales environment with no cold calling, only incoming warm leads, which supports higher success rates and a more satisfying customer interaction. Additionally, the company provides paid licensing, comprehensive benefits from day one, flexible work arrangements including remote work options, and a strong work-life balance.

Successful candidates will become key front-line liaisons representing the Liberty Mutual brand. They will embody positivity, flexibility, determination, and integrity, traits that are essential to connecting with customers and meeting their insurance needs while respecting their individual circumstances. You will work collaboratively within a team environment, whether in-office or remotely, adapting to various schedules and client demands. This position requires availability for shifts spanning late mornings to evenings, including one weekend day, for at least six months before shift adjustments can be considered.

Liberty Mutual prides itself on fostering an inclusive work culture where diverse perspectives are valued and all employees can thrive. The company not only provides competitive pay and benefits but also invests in the personal and professional development of its workforce, including opportunities through Employee Resource Groups and dedicated support systems. This role is perfect for individuals eager to build a meaningful and rewarding career in insurance sales with a company that truly values your contributions and supports your long-term success.

Job Requirements

  • Ability to obtain Property and Casualty Insurance license
  • Residency within specified states including AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, and WV
  • Licensed candidates for ID, MT, WY, GA, TN, AL, OK, KS, KY only
  • Access to a professional workspace with a dedicated desk
  • Wired high-speed internet connection with minimum 100 Mbps download and 20 Mbps upload speeds
  • Ability to work a schedule of 4 weekdays and 1 weekend day
  • Availability for shifts 11:30 am - 8 pm EST, 12:30 pm - 9 pm EST, or 1:30 pm - 10 pm EST
  • Capability to adapt to remote work environment
  • No use of satellite or mobile internet services

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years sales or service-related work experience required
  • Strong interpersonal and persuasive skills
  • Effective communication with prospects and customers
  • Excellent analytical, decision-making, and organizational skills
  • Proficient typing and PC skills
  • Property and Casualty Insurance license required after hire

Job Duties

  • Handle inbound calls and warm leads
  • Consult with customers to assess their insurance needs
  • Match appropriate coverage, products, and benefits to customer requirements
  • Convert sales leads into policyholders
  • Provide informative and trustworthy sales consultations
  • Maintain accurate and updated customer records
  • Collaborate with team members to achieve sales targets

Job Criteria

Experience

Mid Level (3-7 years)


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