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Remote Inside Sales Representative

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Paid licensing and training
Flexible work arrangements
competitive base salary
Commission and bonus opportunities

Job Description

Liberty Mutual Insurance is a well-established Fortune 100 company that provides a wide range of insurance products and services. As a major player in the insurance industry, the company is renowned for its customer-centric approach and commitment to creating a positive work environment where employees can thrive. Liberty Mutual operates with a strong focus on inclusion, diversity, and professional development, offering comprehensive benefits and flexible work arrangements to support their workforce. The company's work culture emphasizes integrity, collaboration, and innovation, allowing employees to make a meaningful impact for clients and the communities they serve. With paid training, licensing opportunities across all 50 states, and a supportive contact center sales organization, Liberty Mutual is dedicated to nurturing talent and driving growth within the insurance sales sector.

The role of Inside Sales Representative at Liberty Mutual focuses on handling inbound calls and warm leads from prospective customers. This position offers an excellent opportunity for motivated individuals who are passionate about sales and customer service to build a rewarding career. The training classes for this role begin in August and September 2026, with specific dates for unlicensed and licensed candidates to prepare and obtain the necessary Property and Casualty Insurance licenses. Inside Sales Representatives at Liberty Mutual receive paid training that spans 16 weeks for licensed hires and 18 weeks for unlicensed hires, equipping them with the tools, skills, and knowledge needed to consult with customers effectively. The role involves assessing customer needs, recommending appropriate insurance coverage, and converting leads into policyholders.

This position operates in a fully remote work environment, requiring candidates to have a professional home office setup with high-speed wired internet. Liberty Mutual provides all necessary computer equipment and supports work-life balance through flexible scheduling options, including shift choices within the late morning to evening hours. The company offers a competitive starting base salary of $45,000 with the potential for growth, combining base pay and commissions that can elevate earnings between $55,000 and $75,000 on average, with top performers earning upwards of $85,000 annually. This role is ideal for those with a persuasive personality and a genuine commitment to meeting customer needs through ethical sales practices.

Liberty Mutual is currently hiring inbound sales professionals in multiple states across the U.S., including Arkansas, Arizona, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington, Wisconsin, and West Virginia. Licensed candidates from Idaho, Montana, Wyoming, Georgia, Tennessee, Alabama, Oklahoma, Kansas, and Kentucky are also encouraged to apply. The company emphasizes that positivity, flexibility, determination, and a customer-centric attitude are essential personal qualities for success in this role. All inbound leads are warm, so no cold calling is involved, making it a supportive environment for sales professionals to excel.

By joining Liberty Mutual as an Inside Sales Representative, employees gain access to a dynamic career path with comprehensive medical benefits starting from day one, paid licensing, and training, opportunities for rewards and recognition, and the chance to be a trusted liaison between customers and the Liberty Mutual brand. The company prioritizes employee well-being and professional growth, creating a workplace culture that values integrity and encourages employees to make a lasting impact. This role is not only a sales job but a customer service career rooted in trust, advising clients on insurance products that protect their present and future needs.

Job Requirements

  • Be available for training and scheduled shifts
  • maintain a professional workspace at home with a dedicated desk
  • have wired high-speed internet with minimum 100 Mbps download and 20 Mbps upload speeds
  • no satellite or mobile internet allowed
  • must reside in specified states
  • possess positive, flexible, and determined attitude
  • possess a persuasive and customer-centric personality

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years sales or service-related work experience required
  • strong interpersonal and persuasion skills
  • excellent communication abilities
  • strong analytical and organizational skills
  • proficient in typing and using PC
  • ability to obtain Property and Casualty Insurance license after hire

Job Duties

  • Handle inbound sales calls and warm leads
  • consult with customers to identify insurance needs
  • match customers with appropriate insurance products and coverage
  • convert sales leads into policyholders
  • maintain up-to-date knowledge of insurance products and licensing requirements
  • provide exceptional customer service ensuring customer satisfaction
  • comply with company policies and regulatory requirements

Job Criteria

Experience

Mid Level (3-7 years)


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