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Remote Inside Sales Representative

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Flexible
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Benefits

Generous earning potential
Paid licensing and training
comprehensive benefits
Flexible work arrangements
Strong work-life balance
opportunities for rewards and recognition
medical benefits from day one

Job Description

Liberty Mutual Insurance, a well-established Fortune 100 company, is known for its commitment to helping people live safer, more secure lives. As a significant player in the insurance industry, Liberty Mutual offers a vast range of insurance products and services across the United States and globally. The company prides itself on fostering an inclusive and supportive workplace where employees are encouraged to grow professionally and personally. With a focus on diversity, flexibility, and comprehensive benefits, Liberty Mutual cultivates an environment where everyone can thrive, contribute meaningfully, and realize their potential. By embedding inclusion and support across its culture, Liberty Mutual exemplifies how a large insurance organization can maintain a human-centric approach centered on teamwork and community impact.

The company is actively seeking motivated, people-oriented individuals for the position of Inside Sales Representative. This role offers a unique opportunity for candidates interested in launching a rewarding career in insurance sales. Inside Sales Representatives at Liberty Mutual are provided with extensive training, paid licensing, and ongoing support to ensure success. The company is currently recruiting for training classes starting in August and September 2026, with both licensed and unlicensed tracks to accommodate candidates with varied experiences. This sales role primarily involves handling inbound calls and engaging with warm leads to consult customers on insurance needs and guide them towards appropriate coverage options. Through a combination of a base salary, commissions, and benefits, the position presents an excellent opportunity for growth and financial advancement. Furthermore, the role offers flexible work arrangements, including remote work options, enabling a strong work-life balance for employees.

In this position, representatives act as brand ambassadors for Liberty Mutual, representing the company's values and fostering trusted relationships with customers. This ensures each policyholder receives personalized service tailored to their insurance requirements. The company emphasizes a customer-centric sales approach, where integrity and genuine care are paramount. Sales agents are supported by warm leads — meaning no cold calls — helping them focus on meaningful conversations that convert prospects into satisfied policyholders. As part of Liberty Mutual's Contact Center Sales Organization, individuals joining this team benefit from dynamic career development opportunities and the chance to be recognized for their efforts through rewards and recognition programs.

The position requires availability for specific shifts, with a dedication to maintaining a professional remote workspace equipped with high-speed wired internet. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires, fully paid by Liberty Mutual. Upon successful completion, Inside Sales Representatives will hold a Property and Casualty Insurance license, a requirement for continuing in the role. Candidates with previous sales experience are preferred as they bring valuable interpersonal skills, persuasion abilities, and customer communication expertise. Liberty Mutual is committed to creating a barrier-free hiring process and emphasizes equal opportunity in employment, ensuring a fair and inclusive experience for all applicants.

Overall, the Inside Sales Representative role at Liberty Mutual combines competitive compensation with a meaningful career path in the insurance industry, supported by a strong employer brand focused on employee well-being and success. This is an exceptional opportunity for driven individuals eager to build long-lasting careers with a trusted insurance provider while making a positive impact on the lives of customers.

Job Requirements

  • Ability to work a schedule of 4 weekdays and 1 weekend day
  • Availability for shifts from 11:30 am-8 pm EST, 12:30 pm-9 pm EST, or 1:30 pm-10 pm EST
  • Maintain a professional remote workspace with dedicated desk
  • Wired high-speed internet connection with minimum 100 Mbps download and 20 Mbps upload speeds
  • No satellite or mobile internet services supported
  • Residence within specified hiring states
  • Pass background checks and licensing requirements

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years sales or service-related experience required
  • Strong interpersonal and persuasion skills
  • Excellent communication skills
  • Analytical, decision-making, and organizational skills
  • Strong typing and PC proficiency
  • Ability to obtain Property and Casualty Insurance license after hire

Job Duties

  • Handle inbound sales calls and warm leads
  • Consult customers on insurance needs and coverage options
  • Convert leads into Liberty Mutual policyholders
  • Maintain a customer-centric sales approach
  • Represent Liberty Mutual brand with integrity and professionalism
  • Participate in paid training and licensing programs
  • Adapt to flexible work schedules including remote work

Job Criteria

Experience

Mid Level (3-7 years)


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