Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Generous earning potential
Paid licensing and training opportunities
Comprehensive medical benefits
Flexible work arrangements
Strong work-life balance
opportunities for rewards and recognition
Job Description
Liberty Mutual is a renowned Fortune 100 insurance company recognized for its commitment to providing reliable, customizable insurance solutions to millions of customers nationwide. Established over a century ago, Liberty Mutual has grown to become a leader in the insurance industry, offering a wide range of personal and commercial insurance products. The company's dedication to innovation, customer satisfaction, and employee development positions it as a top employer in the insurance sector. With its expansive network and strong financial stability, Liberty Mutual continues to empower individuals and businesses to protect what matters most to them while fostering inclusive workplace culture and community engagement.
The Inside Sales Representative role at Liberty Mutual offers a unique opportunity for motivated individuals to launch a rewarding career in insurance sales. This position is designed for people-focused candidates who are eager to develop their skills in a supportive, growth-oriented environment. Starting with comprehensive paid training and licensing courses, Liberty Mutual equips its sales agents with the necessary tools and knowledge to succeed. The training spans roughly 16 to 18 weeks depending on the licensing status of the candidate, ensuring thorough preparation in both product knowledge and sales techniques.
Inside Sales Representatives primarily handle inbound calls and warm leads, providing tailored insurance solutions that meet individual customer needs. The role emphasizes customer-centric selling with integrity, meaning representatives do not engage in cold calls but focus on consulting and building trust with prospects. The position supports flexible work arrangements, including remote work options, allowing team members to maintain a healthy work-life balance. Liberty Mutual also provides all necessary computer equipment to comply with remote work requirements, ensuring a professional and productive workspace.
This role involves a blend of sales, customer service, and relationship management. Successful candidates at Liberty Mutual thrive on persuasion, communication, and problem-solving, bringing a passion for sales and genuine care for customers. Inside Sales Representatives in this role enjoy a starting base salary of $45,000 with commission opportunities that increase average earnings to between $55,000 and $75,000, and top performers can earn over $85,000 annually. The position requires adherence to specific shift schedules with a mix of weekdays and weekend work to accommodate customer availability.
Liberty Mutual values diversity and inclusion, fostering a workplace where every employee feels supported and empowered to contribute fully. The company offers comprehensive benefits starting on day one, including medical coverage, paid training, licensing support, and robust opportunities for recognition and career progression. Joining Liberty Mutual means becoming part of an organization that prioritizes continuous development, respects individuality, and rewards excellence.
The Inside Sales Representative role at Liberty Mutual offers a unique opportunity for motivated individuals to launch a rewarding career in insurance sales. This position is designed for people-focused candidates who are eager to develop their skills in a supportive, growth-oriented environment. Starting with comprehensive paid training and licensing courses, Liberty Mutual equips its sales agents with the necessary tools and knowledge to succeed. The training spans roughly 16 to 18 weeks depending on the licensing status of the candidate, ensuring thorough preparation in both product knowledge and sales techniques.
Inside Sales Representatives primarily handle inbound calls and warm leads, providing tailored insurance solutions that meet individual customer needs. The role emphasizes customer-centric selling with integrity, meaning representatives do not engage in cold calls but focus on consulting and building trust with prospects. The position supports flexible work arrangements, including remote work options, allowing team members to maintain a healthy work-life balance. Liberty Mutual also provides all necessary computer equipment to comply with remote work requirements, ensuring a professional and productive workspace.
This role involves a blend of sales, customer service, and relationship management. Successful candidates at Liberty Mutual thrive on persuasion, communication, and problem-solving, bringing a passion for sales and genuine care for customers. Inside Sales Representatives in this role enjoy a starting base salary of $45,000 with commission opportunities that increase average earnings to between $55,000 and $75,000, and top performers can earn over $85,000 annually. The position requires adherence to specific shift schedules with a mix of weekdays and weekend work to accommodate customer availability.
Liberty Mutual values diversity and inclusion, fostering a workplace where every employee feels supported and empowered to contribute fully. The company offers comprehensive benefits starting on day one, including medical coverage, paid training, licensing support, and robust opportunities for recognition and career progression. Joining Liberty Mutual means becoming part of an organization that prioritizes continuous development, respects individuality, and rewards excellence.
Job Requirements
- Residency in specified hiring states including AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, WV, and licensed candidates in ID, MT, WY, GA, TN, AL, OK, KS, KY
- Availability to work four weekdays and one weekend day
- Shift options: 11:30 am-8 pm EST, 12:30 pm-9 pm EST, or 1:30 pm-10 pm EST with minimum six months on initial shift
- Maintain a professional home workspace with wired high-speed internet of minimum 100 Mbps download and 20 Mbps upload speed
- No satellite or mobile internet support
- Ability to complete paid training and obtain Property & Casualty Insurance license
Job Qualifications
- Two years of sales or service-related work experience required
- Preferred 2-3 years of sales experience
- Strong interpersonal and persuasion skills
- Excellent communication skills for interacting with prospects and customers
- Strong analytical, decision-making, and organizational skills
- Proficiency in typing and computer use
- Ability to obtain Property and Casualty Insurance license after hire
Job Duties
- Handle inbound calls and warm leads to consult customers on insurance needs and match them with appropriate products
- Convert sales leads into policyholders through effective communication and persuasion
- Maintain up-to-date knowledge of Liberty Mutual insurance products and policies
- Build and nurture long-term customer relationships by providing excellent service
- Collaborate with team members and management to meet sales targets and improve customer experience
- Participate in paid training and licensing programs to enhance professional skills
- Adhere to company policies and remote work requirements including maintaining a professional workspace
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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