Liberty Mutual logo

Remote Inside Sales Representative

Job Overview

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Compensation

Salary
Range $45,000.00 - $100,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Paid training
Flexible work arrangements
comprehensive benefits
Work-life balance

Job Description

Liberty Mutual Insurance is a globally recognized Fortune 100 company dedicated to providing innovative insurance and financial solutions. With a rich history of growth and commitment to its employees, the company fosters a supportive and inclusive workplace culture aimed at empowering every individual to thrive. Liberty Mutual prides itself on offering comprehensive benefits, flexible work arrangements, and unparalleled professional development opportunities. As a leader in the insurance industry, Liberty Mutual emphasizes diversity and inclusion, ensuring all employees feel valued and supported. The company operates across various states, engaging in impactful community initiatives and maintaining its reputation for excellence in customer service and employee satisfaction.

The role of Inside Sales Representative at Liberty Mutual is a dynamic and growth-oriented position tailored for motivated individuals who are passionate about sales and customer service. This position offers a rewarding career path in insurance sales, focusing on inbound calls and warm leads to connect customers with the right insurance coverages and benefits. The Inside Sales Representative receives extensive paid training, including licensing support for the Property and Casualty Insurance license, which is required to succeed in this role. Training periods last up to 16 to 18 weeks depending on the candidate's licensing status, and the company ensures a professional remote work environment by providing all necessary computer equipment.

In this role, representatives will engage with prospective clients by understanding their insurance needs and guiding them to appropriate products, thereby converting leads into policyholders. The position requires a customer-centric approach grounded in integrity, ensuring that clients receive accurate and beneficial insurance solutions. Sales professionals at Liberty Mutual benefit from generous commission structures, with base salaries starting at $45K and average total earnings ranging from $55K to $75K, with high performers potentially surpassing $85K annually. The company offers strong work-life balance through flexible schedules, comprehensive benefits starting from day one, and a supportive team culture.

Candidates should have a natural sales ability coupled with excellent interpersonal skills, the capability to engage and persuade, and a dependable, customer-focused attitude. Liberty Mutual’s sales representatives do not engage in cold calling but instead work exclusively with warm leads, allowing them to focus on successful conversions. The position requires availability for a set work schedule, including weekdays and one weekend day, with shift options designed to accommodate various personal needs. This role is ideal for individuals who are adaptable, enthusiastic about connecting with customers, and eager to develop their careers within a respected insurance provider. Joining Liberty Mutual means becoming part of a community that values diversity, professional growth, and meaningful customer engagement.

Job Requirements

  • high school diploma or equivalent
  • ability to obtain property and casualty insurance license
  • availability to work 4 weekdays and 1 weekend day
  • capacity to maintain a professional home workspace
  • wired high-speed internet connection with at least 100 Mbps download and 20 Mbps upload speeds
  • willingness to undergo paid training and licensing program
  • reside within specified hiring states or licensed candidate locations

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years sales or service-related work experience required
  • strong interpersonal and persuasion skills
  • effective communication skills with prospects and customers
  • excellent analytical and decision-making abilities
  • strong organizational skills
  • property and casualty insurance license required after hire

Job Duties

  • handle inbound calls and warm leads
  • consult with customers on insurance needs
  • match coverages and products to customer requirements
  • convert sales leads into policyholders
  • maintain accurate records of customer interactions
  • participate in paid training and licensing programs
  • adhere to scheduled shifts and maintain professional work environment

Job Criteria

Experience

Mid Level (3-7 years)


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