
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,000.00 - $100,000.00
Benefits
Generous earning potential
Paid licensing and training opportunities
Comprehensive medical benefits
Flexible work arrangements
Strong work-life balance
Paid Time Off
employee recognition programs
Job Description
Liberty Mutual Insurance is a well-established Fortune 100 company known for its comprehensive insurance products and dedication to customer service. As a leading global insurer, Liberty Mutual offers a range of personal and commercial insurance solutions, empowering individuals and businesses to protect what matters most. Liberty Mutual prides itself on fostering an inclusive culture, promoting employee growth, and supporting work-life balance through flexible work arrangements and comprehensive benefits. The company emphasizes innovation and integrity in all its operations, making it a sought-after employer in the insurance industry. The position available is for an Inside Sales Representative within Liberty Mutual's Contact Center Sales Organization, a role focused on handling inbound sales leads and providing customers with tailored insurance coverage to meet their unique needs. This position is suited for motivated individuals who enjoy a customer-centric sales approach and possess a persuasive personality to convert prospective clients into loyal policyholders.
The Inside Sales Representative role at Liberty Mutual offers a structured and supportive environment, beginning with paid training and licensing opportunities to ensure all representatives are fully certified in Property and Casualty Insurance. Training spans 16 weeks for licensed candidates and 18 weeks for those unlicensed, reflecting the company's commitment to comprehensive professional development. Representatives work primarily with warm inbound leads, eliminating cold calling and ensuring a more positive sales experience. Scheduled shifts include a mix of weekdays and one weekend day, with remote work options providing the flexibility to balance personal and professional responsibilities.
In this role, sales representatives leverage their interpersonal and persuasion skills to engage clients, assess their insurance needs, and recommend appropriate products. Liberty Mutual supports its sales agents with a pipeline of incoming leads, enabling them to focus on consultative selling rather than prospecting. Competitive compensation packages feature a starting base salary of approximately $45,000, with average earnings ranging between $55,000 to $75,000 through a combination of salary and commission. High-performing agents can earn upwards of $85,000 annually. The company extends comprehensive benefits from day one, including medical insurance, paid time off, and employee recognition programs, all designed to promote employee well-being and satisfaction.
Liberty Mutual is currently hiring inbound sales professionals across numerous states, with some restrictions requiring candidates to reside within specified locations. Ideal candidates are those with previous sales or service-related experience, a passion for selling, and a commitment to providing honest, customer-focused service. The company values diversity and inclusion, ensuring a welcoming environment for employees from all backgrounds. Working at Liberty Mutual offers the chance to build a meaningful career in insurance sales, backed by a reputable employer that prioritizes training, growth, and employee success.
The Inside Sales Representative role at Liberty Mutual offers a structured and supportive environment, beginning with paid training and licensing opportunities to ensure all representatives are fully certified in Property and Casualty Insurance. Training spans 16 weeks for licensed candidates and 18 weeks for those unlicensed, reflecting the company's commitment to comprehensive professional development. Representatives work primarily with warm inbound leads, eliminating cold calling and ensuring a more positive sales experience. Scheduled shifts include a mix of weekdays and one weekend day, with remote work options providing the flexibility to balance personal and professional responsibilities.
In this role, sales representatives leverage their interpersonal and persuasion skills to engage clients, assess their insurance needs, and recommend appropriate products. Liberty Mutual supports its sales agents with a pipeline of incoming leads, enabling them to focus on consultative selling rather than prospecting. Competitive compensation packages feature a starting base salary of approximately $45,000, with average earnings ranging between $55,000 to $75,000 through a combination of salary and commission. High-performing agents can earn upwards of $85,000 annually. The company extends comprehensive benefits from day one, including medical insurance, paid time off, and employee recognition programs, all designed to promote employee well-being and satisfaction.
Liberty Mutual is currently hiring inbound sales professionals across numerous states, with some restrictions requiring candidates to reside within specified locations. Ideal candidates are those with previous sales or service-related experience, a passion for selling, and a commitment to providing honest, customer-focused service. The company values diversity and inclusion, ensuring a welcoming environment for employees from all backgrounds. Working at Liberty Mutual offers the chance to build a meaningful career in insurance sales, backed by a reputable employer that prioritizes training, growth, and employee success.
Job Requirements
- Must have at least a high school diploma or equivalent
- Must reside in specified hiring states
- Must be able to work a schedule of 4 weekdays and 1 weekend day
- Must have a professional home workspace with required high-speed wired internet
- Must complete paid training and obtain Property and Casualty Insurance license
- Must be able to use provided computer equipment
- Must be available for the full duration of the training period
Job Qualifications
- 2-3 years sales experience preferred
- 2 years of sales or service-related work experience required
- strong, engaging interpersonal and persuasion skills
- ability to communicate effectively with prospects and customers
- excellent analytical, decision-making and organizational skills
- strong typing skills and PC proficiency
- Property and Casualty Insurance license required after hire
Job Duties
- Handle inbound calls and warm leads
- Consult with customers on their insurance needs
- Match customers with appropriate coverage, products, and benefits
- Convert sales leads into policyholders
- Provide exceptional customer service with integrity
- Maintain thorough knowledge of Liberty Mutual insurance products
- Adapt to remote work environment and shift schedules
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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