Liberty Mutual logo

Remote Inside Sales Representative

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible work arrangements
comprehensive benefits
Paid licensing and training opportunities
opportunities for rewards and recognition

Job Description

Liberty Mutual Insurance is a renowned Fortune 100 company specializing in insurance services across the United States. As a major player in the insurance industry, Liberty Mutual offers a broad portfolio of products, including auto, home, renters, life, and umbrella insurance, aiming to protect customers from potential risks and help them manage their financial futures. With a mission to deliver exceptional service and support, Liberty Mutual invests heavily in employee development, training, and fostering an inclusive work culture that celebrates diversity and values integrity and dedication. The company places strong emphasis on creating a positive work environment where employees can thrive, collaborate, and contribute meaningfully to the business and the communities they serve.

The Inside Sales Representative role at Liberty Mutual is a dynamic position designed for motivated, people-focused individuals ready to launch rewarding careers in insurance sales. This position involves handling inbound sales calls and warm leads, consulting with customers on their insurance needs, and matching the right insurance products and coverages to convert leads into loyal Liberty Mutual policyholders. The role is perfect for individuals who possess a persuasive personality, strong interpersonal skills, and a genuine care for customers’ financial security and peace of mind. This role offers extensive paid training, including licensing in all 50 states, and supports new employees from day one with robust tools and resources to ensure success.

This position provides exceptional earning potential through a competitive base salary starting at $45,000, combined with commission earnings that can average between $55,000 and $75,000 annually. Top-performing agents can earn upwards of $85,000 in their second year and beyond. Employees enjoy a comprehensive benefits package starting from their first day, flexible work arrangements that support work-life balance, and ongoing opportunities for rewards and recognition. This commitment reflects Liberty Mutual’s dedication to ensuring that its employees feel valued and supported throughout their career journey.

Inside Sales Representatives join a motivated team that receives only warm leads, eliminating cold-calling stress, and creating a more positive sales environment. This role requires a minimum of 16 weeks of paid training with licensed candidates and 18 weeks for unlicensed candidates who will obtain their necessary Property & Casualty Insurance license through company-sponsored programs. The position demands a consistent schedule, including four weekdays and one weekend day with shifts offered in the afternoon and evening hours to accommodate a variety of lifestyles. Applicants must live in specific eligible U.S. states as outlined by Liberty Mutual for compliance and licensing reasons.

Liberty Mutual fosters an inclusive culture where all employees are encouraged to bring their authentic selves to work. The company strives to provide a supportive atmosphere promoting growth, development, and the opportunity to make a meaningful difference in customers’ lives. Employees benefit from professional development programs, employee resource groups, and flexible work policies designed to sustain high performance and personal well-being. As a contact center sales organization, Liberty Mutual offers a career path not only focused on financial reward but also one centered on integrity, customer satisfaction, and personal growth, making it an excellent place for those passionate about sales and service to thrive and build long-lasting careers.

Job Requirements

  • Must reside in specified eligible states
  • possess or be willing to obtain Property and Casualty Insurance license
  • able to work schedule including 4 weekdays and 1 weekend day
  • capable of maintaining a professional home workspace with high-speed wired internet
  • prior sales or customer service experience
  • ability to learn and adapt during paid training
  • strong communication and interpersonal skills
  • reliable internet connection with minimum 100 Mbps download and 20 Mbps upload speeds
  • dedication to customer-centric selling

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years sales or service related work experience required
  • strong interpersonal and persuasion skills
  • ability to effectively communicate with prospects and customers
  • excellent analytical, decision-making and organizational skills
  • proficient typing skills and computer literacy
  • must obtain Property and Casualty Insurance license after hire

Job Duties

  • Handle inbound calls and warm leads
  • consult with customers to assess insurance needs
  • match customers with appropriate insurance products and coverage options
  • convert sales leads into policyholders
  • maintain up-to-date knowledge of insurance products and licensing requirements
  • provide excellent customer service with integrity
  • adapt to flexible work environments and schedules

Job Criteria

Experience

Mid Level (3-7 years)


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