Liberty Mutual logo

Remote Inside Sales Representative

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Paid training
commission plan
Flexible work arrangements
Retirement benefits

Job Description

Liberty Mutual is a leading global insurance company known for its comprehensive and customer-centric approach to insurance solutions. As a Fortune 100 company, Liberty Mutual offers a wide range of insurance products and services tailored to meet the needs of individual and business clients. Established with a commitment to integrity, innovation, and inclusion, Liberty Mutual fosters a diverse and supportive workplace culture where employees can thrive and make a meaningful impact. The company values hard work, integrity, and a genuine dedication to improving the wellbeing of its customers and communities. With a robust benefits package and opportunities for professional growth, Liberty Mutual stands as a preferred employer in the insurance industry.

The role of Inside Sales Representative at Liberty Mutual is designed for motivated and people-oriented individuals eager to launch or advance their careers in insurance sales. This position offers a unique opportunity to join a dynamic sales team focused on inbound and warm leads, eliminating the challenge of cold calling. Inside Sales Representatives consult with customers over the phone to identify their insurance needs and recommend appropriate coverage options, thereby converting prospects into satisfied policyholders. The role is remote, providing flexibility while requiring a professional home workspace with reliable high-speed internet.

New hires receive comprehensive paid training and licensing support for Property and Casualty Insurance, ensuring readiness and confidence from day one. This training spans 16 weeks for licensed professionals and 18 weeks for those without a license, emphasizing skill development and mastery of product knowledge. Employees benefit from generous earning potential, with a starting base salary of around $45,000 and opportunities to earn between $55,000 and $75,000 through commissions, with top performers earning upwards of $85,000 annually. The position requires a four-day weekday and one weekend day schedule, with multiple shift options to accommodate different lifestyles.

Liberty Mutual prioritizes work-life balance, offering flexible work arrangements and a supportive environment where every employee plays a vital role in the company’s success. As a liaison of the Liberty Mutual brand, Inside Sales Representatives embody the company's values by connecting customers with the right insurance products with honesty and empathy. This role is ideal for individuals who possess strong interpersonal skills, determination, and a passion for helping others secure their futures. Overall, working at Liberty Mutual means becoming part of a community dedicated to inclusion, growth, and sustained excellence in service delivery.

Job Requirements

  • High school diploma or equivalent
  • ability to obtain Property and Casualty Insurance license
  • strong customer service orientation
  • ability to work a schedule including 4 weekdays and 1 weekend day
  • reliable high-speed wired internet connection with minimum 100 Mbps download and 20 Mbps upload speed
  • dedicated professional workspace for remote work
  • ability to adapt to a remote work environment
  • reside within specified hiring locations

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years of sales or service-related work experience required
  • strong interpersonal and persuasion skills
  • effective communication skills
  • excellent analytical and decision-making abilities
  • proficient typing and PC skills
  • property and casualty license required after hire

Job Duties

  • Handle inbound calls and warm leads
  • consult with customers on insurance needs
  • recommend appropriate coverage, products, and benefits
  • convert sales leads into policyholders
  • maintain accurate customer records
  • meet sales targets and performance goals
  • participate in ongoing training and development

Job Criteria

Experience

No experience required


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