Remote Customer Sales Representative

HGS (Hinduja Global Solutions) is a leading global provider of technology, artificial intelligence, and business process outsourcing services, dedicated to helping organizations transform with confidence. As part of the multi-billion-dollar Hinduja Group, HGS has established a strong presence worldwide with approximately 18,000 employees across 10 countries and 30 delivery centers. The company specializes in delivering Intelligent Experiences throughout the customer lifecycle by combining automation, analytics, artificial intelligence, and deep domain expertise. Their services span digital customer care, back-office operations, human resources outsourcing, and advanced contact center solutions, supporting some of the world's most recognized brands.

Working at HGS means becoming part of a people-focused environment that promotes career growth, lifelong connections, and a supportive workplace culture. The company offers comprehensive benefits including competitive wages, sales bonuses, access to the earned income before payday, health and dental insurance, employee assistance programs, paid time off, and opportunities for career advancement within a fast-growing organization.

The role of Customer Sales Representative at HGS is a dynamic and collaborative position, ideal for individuals passionate about providing exceptional customer experiences. This role is designed for those who enjoy helping customers by simplifying one of the most stressful life events – moving. The position focuses heavily on a consultative customer service approach, where representatives actively listen to customer needs and tailor product and service recommendations accordingly. HGS provides full training to ensure employees become experts in cable TV, satellite TV, internet, phone, and other related services.

Customer Sales Representatives primarily handle inbound customer calls, so no outbound sales or prospecting is required. The role involves using multiple computer systems to research and present suitable products, creating a "WOW" factor in every interaction by combining excellent communication skills with ownership and efficient service delivery. Additionally, employees receive regular one-on-one coaching from supervisors to keep performance aligned with company key performance indicators.

HGS is committed to inclusion and offers a barrier-free environment beginning with the hiring process, ensuring all accommodations are managed confidentially if requested. This position is remote, allowing a flexible work environment while being part of a leading global enterprise. The pay starts from $16.00 per hour, supplemented by commission opportunities and tailored benefits that support employee well-being and advancement. If you have at least 6 months of customer service or sales experience and a passion for helping others, this career path at HGS offers a meaningful and rewarding opportunity to grow professionally and personally.