Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career Development
Life insurance
Job Description
Dexterra Group is a reputed organization with over 75 years of experience serving clients and supporting critical infrastructure and built assets that are essential for society's functionality. The group comprises multiple companies that have evolved and merged to form a robust entity recognized for delivering high standards in workforce accommodations and infrastructure services. Dexterra Group has a rich history of regional expertise and professional excellence, empowering companies to maintain smooth daily operations with confidence and success. The company’s success stems from passionate personnel who bring together the right teams equipped with the appropriate skills to meet diverse client needs and rising productivity demands reliably and efficiently.
The role of Site Manager is based at a world-class Dexterra workforce accommodations facility, initially offering approximately 500 rooms and primed for rapid expansion to over 4,000 rooms. This senior leadership position holds full accountability for overall site operations, direction, and performance within the hospitality environment. The Site Manager will lead a dynamic and growing workforce accommodations construction operation that demands strategic leadership, hands-on project management, and operational oversight across key service lines such as facilities maintenance and guest services.
This role requires a seasoned leader who has demonstrated success managing large, complex hospitality or accommodation settings, able to inspire and guide a high-performing, service-driven team. The Site Manager will ensure operational excellence with a strong emphasis on safety, guest experience, and client satisfaction. Acting as the primary point of contact for client relations and operational outcomes, the Site Manager will drive the achievement of high standards related to food quality, service consistency, cleanliness, and compliance with health and safety programs. This position involves responsibilities such as financial oversight including revenue forecasting, budgeting, cost control, staffing management aligned with client forecasts, and delivering profitability within approved budgets.
The Site Manager will be instrumental in developing and sustaining a safety-sensitive workplace, incorporating drug, alcohol, and fit-to-work testing protocols as conditions of employment. Success in this position includes building, leading, and inspiring teams to perform effectively amidst fast growth and high complexity environments while maintaining operational discipline and client satisfaction. Dexterra Group fosters a culture characterized by accountability, empathy, excellent customer service, and responsiveness, all vital qualities for the ideal candidate to embody. This role offers significant professional growth opportunities for a hospitality leader keen to contribute to a recognized industry leader expanding its footprint in workforce accommodations.
The role of Site Manager is based at a world-class Dexterra workforce accommodations facility, initially offering approximately 500 rooms and primed for rapid expansion to over 4,000 rooms. This senior leadership position holds full accountability for overall site operations, direction, and performance within the hospitality environment. The Site Manager will lead a dynamic and growing workforce accommodations construction operation that demands strategic leadership, hands-on project management, and operational oversight across key service lines such as facilities maintenance and guest services.
This role requires a seasoned leader who has demonstrated success managing large, complex hospitality or accommodation settings, able to inspire and guide a high-performing, service-driven team. The Site Manager will ensure operational excellence with a strong emphasis on safety, guest experience, and client satisfaction. Acting as the primary point of contact for client relations and operational outcomes, the Site Manager will drive the achievement of high standards related to food quality, service consistency, cleanliness, and compliance with health and safety programs. This position involves responsibilities such as financial oversight including revenue forecasting, budgeting, cost control, staffing management aligned with client forecasts, and delivering profitability within approved budgets.
The Site Manager will be instrumental in developing and sustaining a safety-sensitive workplace, incorporating drug, alcohol, and fit-to-work testing protocols as conditions of employment. Success in this position includes building, leading, and inspiring teams to perform effectively amidst fast growth and high complexity environments while maintaining operational discipline and client satisfaction. Dexterra Group fosters a culture characterized by accountability, empathy, excellent customer service, and responsiveness, all vital qualities for the ideal candidate to embody. This role offers significant professional growth opportunities for a hospitality leader keen to contribute to a recognized industry leader expanding its footprint in workforce accommodations.
Job Requirements
- Post-secondary education in business, hospitality, or a related discipline
- Minimum 5 years progressive management experience in hospitality or accommodations
- Proven senior leadership roles managing multiple service streams
- Strong financial management skills including budgeting and forecasting
- Proficiency in Microsoft Office and hospitality/facilities management systems
- Ability to lead teams in fast-growth and high-complexity environments
- Commitment to safety, including drug, alcohol, and fit-to-work testing
Job Qualifications
- Has 5+ years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
- Has held senior operational leadership roles with accountability for multiple service streams
- Possesses post-secondary education in business, hospitality, or a related discipline
- Demonstrates strong financial acumen, including budgeting, forecasting, and revenue analysis
- Is highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
- Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and client needs
- Is comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up
Job Duties
- Provide overall leadership and accountability for daily site operations and long-term performance
- Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
- Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
- Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
- Deliver financial oversight, including revenue forecasting, budget development, and cost control
- Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
- Ensure profitability and financial discipline through strict adherence to approved budgets
- Provide clear direction and delegation to support smooth daily operations across all departments
- Act as the primary point of accountability for the client relationship and operational outcomes
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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