Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible schedule
Job Description
Dexterra Group is a well-established and reputable company with over 75 years of experience in supporting the infrastructure and built assets that play a vital role in society. Formed from a collection of companies that began independently, Dexterra Group has consistently demonstrated its commitment to helping clients achieve higher performance and productivity by bringing together passionate professionals with the right skills and regional expertise. The group operates across various sectors, offering comprehensive solutions that enable companies to operate their day-to-day activities confidently and successfully. Known for its commitment to service excellence and innovation, Dexterra Group has positioned itself as a leader in its industry, fostering a culture of collaboration, safety, and operational excellence.
The role offered is that of a Site Manager based at one of Dexterra’s world-class workforce accommodations facilities. This position is critical to the success and operation of a rapidly growing construction operation focused on workforce accommodations. Starting with an approximate capacity of 500 rooms, the facility is set to expand dramatically to more than 4,000 rooms, presenting immense growth opportunities and challenges. The Site Manager will have full accountability for the site operations and must demonstrate strong leadership capabilities and extensive experience in managing large and complex hospitality or accommodation environments. Responsibilities include providing strategic leadership and hands-on project management across various service lines, with a particular focus on facilities maintenance and operational excellence.
As the Site Manager, the successful candidate will be instrumental in building, leading, and inspiring a high-performing, service-driven team that prioritizes safety, guest experience, and client satisfaction. This position is safety-sensitive and will require compliance with drug, alcohol, and fit-to-work testing. The role is not only about managing daily operations but also about ensuring long-term performance and success. It demands a leader who is adept at navigating the complexities of scale-up environments and possesses strong client relationship management skills. Key elements of the role include overseeing hospitality services to ensure quality and consistency, managing financial aspects such as budgeting and cost control, and collaborating with human resources on hiring, onboarding, and performance management. This is an outstanding opportunity for a senior leader with a passion for operational excellence and a commitment to maintaining high standards in a fast-paced, evolving environment.
The role offered is that of a Site Manager based at one of Dexterra’s world-class workforce accommodations facilities. This position is critical to the success and operation of a rapidly growing construction operation focused on workforce accommodations. Starting with an approximate capacity of 500 rooms, the facility is set to expand dramatically to more than 4,000 rooms, presenting immense growth opportunities and challenges. The Site Manager will have full accountability for the site operations and must demonstrate strong leadership capabilities and extensive experience in managing large and complex hospitality or accommodation environments. Responsibilities include providing strategic leadership and hands-on project management across various service lines, with a particular focus on facilities maintenance and operational excellence.
As the Site Manager, the successful candidate will be instrumental in building, leading, and inspiring a high-performing, service-driven team that prioritizes safety, guest experience, and client satisfaction. This position is safety-sensitive and will require compliance with drug, alcohol, and fit-to-work testing. The role is not only about managing daily operations but also about ensuring long-term performance and success. It demands a leader who is adept at navigating the complexities of scale-up environments and possesses strong client relationship management skills. Key elements of the role include overseeing hospitality services to ensure quality and consistency, managing financial aspects such as budgeting and cost control, and collaborating with human resources on hiring, onboarding, and performance management. This is an outstanding opportunity for a senior leader with a passion for operational excellence and a commitment to maintaining high standards in a fast-paced, evolving environment.
Job Requirements
- Post-secondary education in business, hospitality, or related discipline
- Minimum five years of progressive hospitality or accommodations management experience
- Experience in senior operational leadership roles with multi-service accountability
- Proficiency in Microsoft Office and hospitality or facilities management systems
- Strong financial skills including budgeting and forecasting
- Ability to lead teams in fast-growth, complex environments
- Willingness to undergo drug, alcohol, and fit-to-work testing
Job Qualifications
- Five plus years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
- Senior operational leadership experience with accountability for multiple service streams
- Postsecondary education in business, hospitality, or a related discipline
- Strong financial acumen including budgeting, forecasting, and revenue analysis
- Proficiency with Microsoft Office and experience with hospitality or facilities management systems
- High degree of ownership, empathy, customer service, and responsiveness to guest and client needs
- Ability to operate in fast-growth, high-complexity environments and lead teams through scale-up
Job Duties
- Provide overall leadership and accountability for daily site operations and long-term performance
- Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
- Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and health and safety programs
- Lead and support hiring initiatives, onboarding, and performance management in collaboration with human resources
- Deliver financial oversight, including revenue forecasting, budget development, and cost control
- Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
- Ensure profitability and financial discipline through strict adherence to approved budgets
- Provide clear direction and delegation to support smooth daily operations across all departments
- Act as the primary point of accountability for the client relationship and operational outcomes
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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