
Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Four Seasons is a globally renowned luxury hospitality company powered by its people. The organization embodies a collective spirit of individuals driven to improve themselves continually, to push boundaries, and to treat one another with mutual respect. Four Seasons' team members worldwide dedicate themselves to creating exceptional experiences for guests, residents, and partners. This dedication is reflected in a commitment to luxury infused with genuine heart and care. The company believes the key to delivering extraordinary guest experiences is by fostering an outstanding employee experience and cultivating an inclusive and supportive company culture. This approach ensures that each person involved with Four Seasons—whether working, staying, living, or discovering—feels the positive and lasting impression the brand aims to create.
Four Seasons has a strong ethos of recognizing and welcoming people, treating everyone as they wish to be treated themselves, which is foundational to the remarkable experiences they deliver. Longevity, trust, and authenticity are hallmarks of the Four Seasons brand. The organization understands life is made richer through meaningful connections to people and the world, and they channel this philosophy into their service and workplace culture.
The Beverly Wilshire, Beverly Hills, a Four Seasons Hotel, is a prestigious and legendary property, attracting celebrities, royalty, and an international elite since its opening in 1928. Located at the prime intersection of Wilshire Boulevard and Rodeo Drive, the hotel offers an enviable location featuring luxury shopping, fine dining, and iconic views, underscoring its status as a world-class hospitality destination.
The Relief Housekeeping Supervisor - Temporary position at Beverly Wilshire is an exciting opportunity for a passionate individual to join a world-renowned hotel brand. This role is categorized as a temporary relief supervisory role, with an anticipated end date in early 2027, though extensions may be possible based on business needs. The position requires full schedule flexibility, including varying shifts and days off, with anticipated days off on Wednesdays and Thursdays, albeit not guaranteed.
As a Relief Housekeeping Supervisor, the successful candidate will assume responsibility for directing and supporting a portion of the Housekeeping team. The role focuses on ensuring guest rooms, public spaces, and back-of-house areas meet Four Seasons' rigorous standards of cleanliness and service excellence. Supervisory duties include overseeing Room Attendants and House Attendants, conducting inspections, providing coaching and training, and supporting the daily operations of the housekeeping department in a fast-paced luxury hotel environment.
This dynamic role offers a blend of leadership, operational oversight, and hands-on management within the esteemed framework of Four Seasons’ hospitality standards. The position is ideal for individuals with experience in housekeeping supervision or leadership within luxury hospitality settings, and who thrive in motivating and coaching teams while maintaining exceptional quality and productivity. The Relief Housekeeping Supervisor will play a vital role in upholding the impeccable service and cleanliness standards that guests expect from a prestigious hotel like Beverly Wilshire. This role not only offers the chance to contribute to guest satisfaction but also to employee growth and the overall team success, making it a critical position in the daily operations of the hotel.
Four Seasons has a strong ethos of recognizing and welcoming people, treating everyone as they wish to be treated themselves, which is foundational to the remarkable experiences they deliver. Longevity, trust, and authenticity are hallmarks of the Four Seasons brand. The organization understands life is made richer through meaningful connections to people and the world, and they channel this philosophy into their service and workplace culture.
The Beverly Wilshire, Beverly Hills, a Four Seasons Hotel, is a prestigious and legendary property, attracting celebrities, royalty, and an international elite since its opening in 1928. Located at the prime intersection of Wilshire Boulevard and Rodeo Drive, the hotel offers an enviable location featuring luxury shopping, fine dining, and iconic views, underscoring its status as a world-class hospitality destination.
The Relief Housekeeping Supervisor - Temporary position at Beverly Wilshire is an exciting opportunity for a passionate individual to join a world-renowned hotel brand. This role is categorized as a temporary relief supervisory role, with an anticipated end date in early 2027, though extensions may be possible based on business needs. The position requires full schedule flexibility, including varying shifts and days off, with anticipated days off on Wednesdays and Thursdays, albeit not guaranteed.
As a Relief Housekeeping Supervisor, the successful candidate will assume responsibility for directing and supporting a portion of the Housekeeping team. The role focuses on ensuring guest rooms, public spaces, and back-of-house areas meet Four Seasons' rigorous standards of cleanliness and service excellence. Supervisory duties include overseeing Room Attendants and House Attendants, conducting inspections, providing coaching and training, and supporting the daily operations of the housekeeping department in a fast-paced luxury hotel environment.
This dynamic role offers a blend of leadership, operational oversight, and hands-on management within the esteemed framework of Four Seasons’ hospitality standards. The position is ideal for individuals with experience in housekeeping supervision or leadership within luxury hospitality settings, and who thrive in motivating and coaching teams while maintaining exceptional quality and productivity. The Relief Housekeeping Supervisor will play a vital role in upholding the impeccable service and cleanliness standards that guests expect from a prestigious hotel like Beverly Wilshire. This role not only offers the chance to contribute to guest satisfaction but also to employee growth and the overall team success, making it a critical position in the daily operations of the hotel.
Job Requirements
- Previous experience in housekeeping or supervisory role
- Strong leadership and team management skills
- Excellent communication and organizational abilities
- Ability to work flexible hours including varying shifts, weekends, and holidays
- Physical ability to stand and walk for long periods
- Commitment to maintaining high standards of cleanliness and service excellence
- Capability to train, coach, and motivate a team
Job Qualifications
- Previous housekeeping leadership or supervisory experience preferred, ideally within a luxury hospitality environment
- Strong communication, organization, and leadership skills
- Ability to coach and motivate a diverse team in a fast-paced environment
- Flexible schedule availability, including weekends and holidays
- Ability to stand and walk for extended periods throughout the shift
Job Duties
- Inspect the work of Room Attendants and House Attendants responsible for cleaning and maintaining assigned areas of the hotel to ensure Four Seasons standards are consistently achieved
- Train, coach, and support housekeeping employees to ensure quality, productivity, and service expectations are met
- Schedule and coordinate daily work assignments and monitor each employee’s progress throughout the shift
- Inspect completed guest rooms and public areas to verify cleanliness, presentation, and readiness for guest arrival
- Address deficiencies by providing immediate feedback and follow-up coaching to employees as needed
- Coordinate and follow up on maintenance and work order requests within assigned areas
- Release inspected guest rooms for occupancy in a timely manner
- Monitor House Attendant performance and ensure guest floor supplies, linen closets, elevators, stairwells, and corridors are properly maintained and stocked
- Support operational needs during high business volume and assist in other housekeeping functions when necessary
- Maintain compliance with Four Seasons Standards of Conduct, Work Rules, and departmental policies and procedures
- Work harmoniously and professionally with co-workers, leaders, and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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