Relationship Specialist

Automotive Finance Corporation (AFC) is a well-established financial services company that has been supporting independent auto dealers for over 35 years by providing specialized financing solutions. As a subsidiary of OPENLANE, AFC plays a crucial role within the group, complementing other business units and helping to elevate dealership operations across North America. AFC's primary focus is on supplying floorplan financing to more than 12,000 independent dealerships, enabling them to purchase vehicles that meet their customers' needs. This not only increases dealerships' purchasing power but also helps them maintain cash flow flexibility, allowing them to focus on growing their businesses. The company is deeply committed to fostering entrepreneurial spirit and supporting its dealer customers through a partnership model centered on trust, respect, and shared success. AFC's core values emphasize elevating relationships, being powered by passion, vision-driven, and dedicated to customers, reflecting the company's customer-centric and values-driven approach to business.

The position of Relationship Specialist at AFC is designed for individuals who thrive on building and nurturing meaningful connections with customers. This role is essential in managing and expanding relationships with independent auto dealers within the Plano or Frisco, TX area, involving frequent travel within the assigned territory to meet customer needs. As a Relationship Specialist, you will be responsible for driving AFC's business growth by increasing portfolio size organically, managing risks associated with customer accounts, and supporting promotional campaigns aimed at expanding the customer base. The role demands someone with excellent interpersonal skills, critical thinking abilities, and a passion for customer service. The successful candidate will employ CRM tools to understand customer needs deeply and will work autonomously as well as collaboratively to meet business goals. AFC values a proactive, adaptable individual who can balance multiple tasks in a dynamic environment and is committed to continuous personal and professional growth. This full-time role offers competitive pay and a comprehensive benefits package that includes health insurance, retirement plans, paid leave, and opportunities for career advancement within a supportive and diverse corporate culture. Join AFC as a Relationship Specialist to be part of a company where your passion for customer success and relationship building will directly contribute to the growth and vitality of the independent auto dealer community.