Relationship Banker II (Fountainbleau Branch)

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,426.21 - $57,918.00

Work Schedule

Standard Hours

Benefits

Paid vacation

Sick Time

401K with company match

Medical insurance

Dental Insurance

Vision Insurance

Disability Benefits

Health savings account

Flexible spending account

Life insurance

Parental leave

Employee assistance program

associate volunteer program

Job Description

Regions is a leading financial services company committed to delivering superior customer service and innovative financial solutions across the United States. As a well-established full-service bank, Regions offers a diverse range of banking products, including commercial and retail banking, wealth management, and mortgage services. The company's core mission is to make life better for its customers and communities by providing accessible, reliable, and tailored financial guidance and services. With a strong emphasis on integrity, quality, and performance, Regions is dedicated to building long-term career opportunities for its associates rather than just providing jobs. The organization values individuals who are results-driven, possess a strong work ethic, and demonstrate a commitment to personal and professional growth.

The Relationship Banker II role at Regions is an exciting opportunity for individuals with retail or sales experience who are eager to launch a career within the banking sector. This full-time position is designed for candidates who are motivated to meet and exceed branch goals by proactively identifying customers' financial needs and offering tailored products and services to help customers achieve their financial objectives. As an integral member of the branch team, the Relationship Banker II is responsible for both in-person and remote customer interactions, including educating customers on a variety of products such as deposit accounts, loans, and digital banking solutions. The role involves building lasting relationships with clients by delivering a consistent, optimal customer experience and resolving issues efficiently.

This position also offers opportunities for advancement, development, and upward mobility within the company, supported by Regions' commitment to employee growth and internal promotion. The role includes incentive pay plans and commission incentives based on performance metrics. Candidates will engage with a diverse clientele, assist customers in adopting emerging technologies such as mobile and online banking platforms, and contribute to the overall success of the branch by maintaining compliance with banking regulations and internal policies. Regions fosters an inclusive work environment and encourages bilingual candidates, especially those fluent in English and Spanish, to apply. The position is located in Miami, Florida, specifically at the Fountainbleau branch, and requires occasional Saturday availability. Compensation is competitive with a minimum base salary starting at $48,426.21 USD and a median of $57,918 USD, with additional earning potential through incentive plans.

Job Requirements

High School Diploma or GED
ability to work Saturdays as needed
ability to handle cash and process cash transactions
ability to communicate in person, on the phone, and through electronic channels
ability to use a computer frequently including typing and sustained attention to a monitor
ability to walk and stand for extended periods
ability to lift up to 20 pounds
registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
eligible to work full time

Job Qualifications

High School Diploma or GED
Bachelor’s degree preferred
One year of cash-handling, banking, and/or customer service experience preferred
Life insurance license preferred
Strong communication and interpersonal skills
Ability to assist customers with digital banking offerings
Excellent relationship-building skills
Bilingual in English and Spanish preferred
Ability to handle multiple priorities
Ability to adhere to policies and regulatory guidelines

Job Duties

Meet with customers and prospects to determine financial needs and offer appropriate products and services
conduct outbound calls to expand customer relationships and acquire new clients
educate customers on consumer and business banking products including loans and deposits
advise customers on digital banking technologies such as mobile, online, and ATM services
provide an optimal customer experience including greeting and transaction processing
resolve customer issues efficiently
refer complex financial needs to internal specialized teams
ensure compliance with banking policies, procedures, laws and regulations
track and report any operational risks identified during branch activities