Relationship Banker

LCNB National Bank is a reputable financial institution with a rich history of serving communities in Ohio. Dedicated to providing exceptional banking services, LCNB National Bank operates a strong branch network and offers a broad range of financial products and services to both individual and business customers. The bank is committed to building lasting relationships based on trust, reliability, and efficiency, making it a top choice for customers seeking personalized financial solutions. As a community-focused bank, LCNB National Bank emphasizes customer service, professional integrity, and community involvement, contributing significantly to the local economy and individual financial well-being of its customers.

The Relationship Banker position at LCNB National Bank is an exciting full-time hourly, non-exempt role based in the Dent branch located at 6581 Harrison Ave., Cincinnati, Ohio. Reporting to Andrew Jack, Branch Officer, this role is designed for an individual who thrives in a customer-service-oriented environment. The Relationship Banker is a vital member of the Branch Operations team, responsible for delivering superior quality service to customers by efficiently processing transactions such as deposits, withdrawals, and payments while also resolving any complaints or discrepancies related to customer accounts.

In this position, the Relationship Banker serves as the frontline representative of the bank, providing guidance and information about the bank’s products and services to assist customers in achieving their financial goals. This role includes maintaining and balancing cash drawers, ensuring adherence to all internal controls and bank policies, and protecting customers’ personal information with the highest level of confidentiality. The Relationship Banker identifies potential referral opportunities and makes appropriate recommendations, thus playing a key role in business development and customer retention.

The working hours for this role are Monday through Friday from 8:15 a.m. to 5:15 p.m., offering a stable, structured work environment. This position demands professionalism, solid computer skills, clear communication, accuracy in cash handling, and a customer-focused attitude. The Relationship Banker will collaborate closely with other team members and departments within the bank to facilitate smooth daily branch operations. Additionally, the role requires occasional physical activity such as moving coin bags weighing up to 50 pounds and traveling within a 30-mile radius, underscoring the job's dynamic nature.

LCNB National Bank seeks candidates who hold a high school diploma or GED equivalent, with customer service and cash handling experience preferred but not required. The role offers a supportive and inclusive workplace culture that values team players who can think critically and communicate clearly while delivering exceptional service. Compliance with all relevant laws, regulations, and bank policies is mandatory. This position is ideal for individuals aiming to develop their careers in the banking industry while making a positive impact on their local community through personalized and responsible financial service.