Regular Full-Time Turndown Attendant

Four Seasons is a globally recognized leader in luxury hospitality, renowned for its exceptional service, sophisticated environments, and dedication to delivering unforgettable experiences. With a rich history of excellence, Four Seasons has established itself as a premier brand, operating hotels and resorts in some of the world’s most desirable destinations. The company’s mission centers on creating a world-class employee experience that fuels outstanding guest interactions. This commitment to luxury hospitality is built on a foundation of respect, integrity, and genuine connections among employees and guests alike. The Four Seasons team is composed of passionate individuals who strive to push their own limits and foster a welcoming, inclusive culture where every team member feels valued and empowered.

Four Seasons Resort Rancho Encantado Santa Fe, located in the enchanting high-desert landscape of New Mexico, embodies the brand’s dedication to creating unique, memorable stays. Set on 57 rolling acres in the Sangre de Cristo foothills and a short drive from downtown Santa Fe’s vibrant shops and galleries, the intimate 65-room resort offers a romantic, serene setting infused with natural beauty and cultural heritage. Guests enjoy activities such as hiking scenic ridges and arroyos, indulging in spa treatments, dining at the on-site restaurant Terra featuring elevated regional cuisine, and relaxing under vast, star-lit skies.

The Regular Full-Time Turndown Attendant plays a crucial role in the housekeeping team, contributing directly to the resort’s reputation for impeccable service and guest satisfaction. This role is ideal for someone who values hospitality as a craft and seeks to create lasting positive impressions through attention to detail and a warm, authentic approach. The turndown attendant is responsible for preparing guest rooms for the evening, ensuring that every detail exceeds Four Seasons quality standards. Flexibility, physical stamina, and a passion for cleanliness and organization are essential, as is the ability to engage with guests confidently and graciously.

At Four Seasons, the emphasis on collaborative team dynamics and individual accountability creates a supportive work environment where employees are encouraged to excel and grow. The resort is deeply committed to cultivating a culture of integrity, trust, and kindness, which permeates every aspect of employee and guest engagement. For the turndown attendant, this means delivering not just a service but a memorable experience, adapting quickly to needs and requests, and embodying the company’s values in every interaction.

Four Seasons Resort Rancho Encantado also offers competitive pay starting at $18.04 per hour and a range of benefits that support both professional growth and personal wellbeing. These include free and discounted stays at more than 135 Four Seasons properties worldwide, food and beverage discounts, comprehensive training, and health benefits that notably include parental leave. The work schedule requires availability for evenings, weekends, and holidays, reflecting the 24/7 nature of luxury hospitality. Candidates must be authorized to work in the United States unless currently employed in a managerial position at a Four Seasons location.

Joining Four Seasons is an opportunity to build a rewarding career within a globally respected company that champions diversity, inclusion, and employee success. The turndown attendant role is more than a job; it’s a chance to contribute to lifelong memories for guests and develop as a hospitality professional within a culture that celebrates excellence and community.