Regular Full-Time Public Areas Attendant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.04
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free and discounted stays
global growth opportunities
Food and beverage discounts
Spa Discounts
Free Employee Meals
Complimentary employee parking
comprehensive training and development
401(k) retirement plan
Paid time off and sick leave
Medical benefits including parental leave
competitive pay

Job Description

Four Seasons is recognized globally as the premier name in luxury hospitality, renowned for its commitment to providing exceptional guest experiences and a workplace culture centered on respect, inclusion, and personal growth. This esteemed company prides itself on its dedication to treating every individual—be it a guest, resident, partner, or team member—with the kindness and genuine care they would wish to receive themselves. At Four Seasons, the workforce is powered by a collective passion for excellence and an enduring drive to exceed expectations, creating memorable impressions that resonate for a lifetime. The organization’s reputation for world-class hospitality is built on core values of integrity, trust, transparency, and respect, which are embedded in all aspects of its operations. With a presence spanning 135 locations worldwide, Four Seasons offers not only an exceptional guest experience but also a dynamic and supportive environment for its staff.

One such remarkable location is the Four Seasons Resort Rancho Encantado, situated in the breathtaking high desert landscapes of Santa Fe, New Mexico. This intimate, 65-room luxury resort occupies 57 acres of the Sangre de Cristo foothills and embodies romantic tranquility. Guests at Rancho Encantado can enjoy stunning natural beauty, from pine-smoke scented air to vivid sunsets viewed from their private patios. The resort blends rustic charm with refined service, offering opportunities for hiking nearby ridges, indulging in healing spa treatments, dining on regional cuisine, and unwinding beneath sweeping night skies. Just ten minutes from Santa Fe’s vibrant downtown shops and galleries, the resort offers a unique blend of seclusion and access to cultural experiences.

The Regular Full-Time Public Areas Attendant position at this Four Seasons resort embodies the company’s core mission to provide a luxury-level hospitality experience. This role is essential in maintaining the impeccable cleanliness and inviting ambiance within all public spaces of the resort's main lodge and employee areas. The attendant is entrusted with not only performing thorough cleaning duties but also making every interaction with guests and colleagues authentic, warm, and attentive. The ideal candidate is someone who combines a genuine passion for hospitality with meticulous attention to detail and a collaborative spirit.

This position requires physical stamina to stand and move throughout the resort during the entire shift and the ability to lift or pull up to 30 pounds. Flexibility to work evenings, weekends, and holidays is also essential, reflecting the nature of a luxury hospitality environment committed to meeting guest needs at all times. Candidates bringing at least one year of service industry experience, preferably in housekeeping within luxury settings, will find an opportunity to grow and thrive in a culture that fosters success and rewards outstanding performance.

Four Seasons Resort Rancho Encantado is proud to offer competitive hourly pay at $18.04 per hour, alongside comprehensive benefits that support personal well-being and professional development. Employees benefit from free and discounted stays at Four Seasons locations worldwide, food and beverage and spa discounts, complimentary employee meals, parking, and extensive training programs. The company places a strong emphasis on diversity, equity, and inclusion, welcoming applicants from all backgrounds while upholding equal opportunity principles. Overall, this role offers an exciting chance to be part of an influential luxury brand dedicated to enhancing the guest experience while nurturing the career growth of its people.

Job Requirements

  • Ability to stand and move around public areas for entire shift
  • Ability to lift or pull up to 30 lbs
  • Flexible schedule including availability to work evenings, weekends, and holidays
  • US work authorization required unless candidate currently holds a managerial position at a Four Seasons location

Job Qualifications

  • One or more years of service industry experience
  • Experience in housekeeping preferred, especially in a luxury hospitality environment
  • Passion for cleanliness and organization
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Flexibility to work evenings, weekends, and holidays

Job Duties

  • Clean all resort public areas within the main lodge of the resort and back of house employee area
  • Use your genuine and authentic personality to make a positive impression on guests while public area cleaning
  • Approach every guest and employee interaction as a confident problem solver, delivering the highest level of hospitality and accommodating special requests whenever possible
  • Uphold meticulous attention to detail and Four Seasons quality standards, understanding the impact a spotless area has on the guest experience
  • Adapt quickly to changes and multitask effectively, assisting with guest requests and operational needs

Job Criteria

Experience

Mid Level (3-7 years)


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