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Registration & Event Coordinator

Indianapolis, IN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $27.50
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
paid volunteer day
generous vacation

Job Description

The National Association of Mutual Insurance Companies (NAMIC) is a leading organization representing mutual insurance companies across the United States. Established with the mission to support and advocate for mutual insurance companies, NAMIC serves as a valuable resource and voice within the industry. With a strong commitment to professionalism and member service, the organization fosters an environment focused on growth, education, and community involvement. As a well-respected association in the insurance sector, NAMIC offers a collaborative and inclusive workplace culture dedicated to excellence and innovation in insurance services and education.

NAMIC is currently seeking a Registration & Event Coordi... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Demonstrated computer proficiency
  • Experience supporting meeting planning preferred
  • Availability for overnight travel approximately four times per year
  • Must be able to lift 25 pounds and perform physical tasks
  • Ability to pass criminal background check
  • Ability to pass motor vehicle record check

Job Qualifications

  • Demonstrated computer proficiency including Microsoft Office, Excel, Adobe, database management
  • Experience in supporting the meeting planning function, such as working in the hospitality field or supporting event planners, is preferred
  • Bachelor's degree or equivalent experience in a related business
  • Must be available for overnight travel by car and air approximately four times per year for approximately four days at a time, including occasional weekend nights
  • Must be able to lift a minimum of 25 pounds, bend to the floor, reach above one's head, and perform occasional physical labor associated with event preparation
  • Ability to successfully pass a criminal background and motor vehicle record check

Job Duties

  • Serves as primary registrar at assigned event registration desk operations on-site including greeting attendees, answering event questions, processing on-site registrations, managing limited capacity event counts
  • Ensures registration and event detail accuracy by performing daily data cross-checks
  • Assists in the development and ongoing maintenance of registration and housing tracking spreadsheets and historical records
  • Assists in identifying new opportunities to utilize event management systems to improve operational efficiency and attendee experience
  • Supports meeting planners in coordination of meeting planning details such as speaker coordination, presentation material coordination, optional activity coordination, preparation of meeting specifications and hotel room lists for seminar activities as assigned
  • Coordinates all meeting planning details for respective association clients as assigned
  • Supports and coordinates marketing efforts and webpage updates for in-person and virtual events, including drafting and proofing of copy and maintaining a tracking worksheet
  • Researches and proposes event activities, vendors, decor, entertainment, and other event options within the anticipated budget
  • Maintains business records and history for seminars including meeting space needs, sleeping room pickup, F&B expenditures, events held in conjunction with seminars
  • Assists meeting planners with developing and updating event project timelines
  • Serves as administrative support for meeting planner committee work
  • Maintains business records and history for virtual events and special projects including attendance history, speaker history, satisfaction ratings, and budget worksheets
  • Edits and reviews event registration details and coordinates registration packet assembly for events with direction from meeting planners
  • Assists with marketing efforts for respective events, prepares list requests for mailings, emails and faxes broadcasts, coordinates printed marketing mailings, prepares event logistical and registration information for the NAMIC website, and provides updates as needed
  • Provides customer service support including using positive telephone skills, responding promptly to emails and phone calls from customers/members inquiring about virtual education and meetings
  • Supports all aspects of Event, Education, and Association Services office operations including following office procedures, organizing and using filing systems, maintaining department work areas
  • Provides administrative support to meeting planners for committee-related activities including committee meeting material preparation, meal setup, and communication efforts
  • Builds and maintains positive working relationships with management, staff members, and external contacts
  • Arrives at work on time and maintains a positive attendance record
  • Performs any other duties and projects as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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