Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $30,937.74 - $43,404.62
Benefits
Competitive benefits package
Professional development opportunities
leadership support
comprehensive training
Opportunities for career advancement
flexible scheduling options
Employee wellness programs
Job Description
Conifer Health Solutions, a part of the Tenet and Catholic Health Initiatives family, brings over 30 years of healthcare industry expertise to clients across more than 135 local regions nationwide. As a healthcare services company, Conifer Health specializes in helping healthcare organizations improve their financial and clinical performance, enhance patient care, and transition from traditional volume-based models to value-based care. The company focuses on improving quality, cost, and access to healthcare, offering innovative solutions that elevate the patient experience and streamline healthcare operations. Conifer Health is committed to empowering its employees with competitive benefits, professional development opportunities, and leadership support... Show More
Job Requirements
- High school diploma or GED required
- 0 to 1 year in a customer service role
- 0 to 1 year administrative experience in medical facility, health insurance, or related area preferred
- some college coursework preferred
- must obtain and provide confirmation of required vaccinations and screenings as mandated by law and company policy prior to employment
- must be able to sit at computer terminal for extended periods
- occasionally lift or carry items weighing up to 25 lbs
- frequent prolonged standing, sitting, and walking
- occasionally push a wheelchair to assist patients with mobility problems
- must be available to work hours and days as needed based on departmental or system demands
Job Qualifications
- High school diploma or GED
- 0 to 1 year in a customer service role
- 0 to 1 year administrative experience in medical facility, health insurance, or related area preferred
- some college coursework preferred
- minimum typing skills of 35 wpm
- demonstrated working knowledge of PC, CRT, and printer
- knowledge of hospital functions and relationships preferred
- customer service skills and experience
- ability to work in a fast-paced environment
- ability to communicate detailed information orally and in writing
- understanding of third-party payor requirements preferred
- understanding of compliance standards preferred
- ability to perform essential job duties in at least two Patient Access service areas including Emergency Department
- proper negotiation techniques for professional collection of patient or guarantor money
- ability to interpret physician orders, medical terminology and insurance cards
Job Duties
- Greet patients following Conifer Standards of Care
- provide world-class customer service
- complete full patient registration at date of service
- adhere to financial and cash control policies and procedures
- thoroughly explain and secure hospital and patient legal forms such as Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA
- scan Protected Health Information
- create and file patient information packets or folders for upcoming hospital services
- assist with scheduling diagnostic procedures including entering data in scheduling system and providing appointment instructions
- educate patients about patient financial liabilities
- employ proper, compliant patient liability collection techniques before, during and after date of service
- perform hospital cash reconciliation and secured payment entry in adherence to financial and cash control policies and procedures
- secure medical necessity checks and verifications according to Centers for Medicare and Medicaid Services
- verify insurance, benefits, coverage and eligibility
- complete assigned registration financial clearance work list activities
- obtain insurance authorizations for scheduled and unscheduled hospital services
- secure inpatient visit notifications to payors
- assist with scheduling and coordinating post discharge care for patients
Job Location
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